Angies List Complaints and Reviews

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  • Customers like
    • To see a variety of ratings1
    • Fairness to the customer1
    • Prompt quality service1
  • Customers don't like
    • Not intersted in fix7
    • Poor customer service5
    • Automatic credit card renewal4

  • 2 days ago
  • Home Construction and Repair
  • Arlington, Texas
  • Positive Experience
  • 19

From sagging to crashing, approximately 1/3 of the sheetrock ceiling in our garage fell, grazing one car. We called Travis Goff, Interior Cosmetics, whose ad we found in Angie's List. He came, surveyed the problem, told us what he could do to repair it and gave us a very fair bid. Travis came back as scheduled and replaced the sheetrock, taping, bedding and painting the affected area. He... Read more

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  • 2 days ago
  • Internet
  • Glendale, Arizona
  • Subscription
  • 9

I purchased a subscription approximately a year ago. Without my knowledge or a notification, Angie's List charged my PayPal account for another year subscription. I'm reading over and over about people complaining about this with this company. If there was an option for recurring was done in a sneaky way such as what these online scams do. Not happy with Angie's List. Also, I never... Read more

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  • May 18
  • Repairs
  • Mckinney, Texas
  • Coupon
  • 76

We signed up for Angie's list as we are in a new area. Through Angie's List we purchased a coupon for home maintenance service. The company itself is great - the technician arrived on time and within 15 minutes of assessing our needs told us his company does not do this kind of service. He suggested we contact Angie's List to get a refund of the service we purchased. Well .... Angie's List... Read more

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  • May 13
  • Internet
  • Colleyville, Texas
  • Grooming Appointment
  • 24

Groomers were undependable on showing up for appointments. Would not return phone calls. Then when I told them not to show up received texts that were totally inappropriate with facts stated that didn't even pertain to grooming. Such as their personal relationship! Thankful not to be using them anymore, tired of hearing excuses of why late or why just total no show. Sad part is they did good... Read more

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  • May 08
  • Household Services
  • Houston, Texas
  • Foundation Repair
  • 109

Foundation repair, worse than before fixed, huge gaps by windows, they said they would be carefully with plants, they ripped them up and payed on driveway. Rewireing, the company hired people standing in front of Home Depot. The owner didn't do any work, his subcontractor was licensed, but told us where he got his helpers. Holes and gouges in walls and woodwork, asked them to put an extra plug... Read more

Was this review helpful? 2 1

  • May 06
  • Internet
  • Leicester, North Carolina
  • Advertising
  • 74

We get calls from Angies List wanting to knpw how our business is doing because qe filed a complaint against them. Our business is doing well with no help from angies list we have been in business since 1998 so over the years we hace built a great business name in the community so even though angies list allows false reviews to be placed against any business we have continued to work. Let me... Read more

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  • May 06
  • Utility
  • Payette, Idaho
  • Air Conditioner Tune Up
  • 45

Placed an order for air conditioner tune up March 30. Paid the $39.00 fee and was NOT told that Angie list would NOT refund after 30 days from order. Company who was to preform the job kept canceling appointments they made with me four times so now the 30 day refund is past. I was told they could fine me a more expensive Co. to do the job if I would pay the difference. I said NO. Asked if I... Read more

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  • May 04
  • Home Security
  • Phoenix, Arizona
  • Home Security System
  • 61

I would never advise anyone to have protect America, you must give them 30 day notice to cancel and not just verbal over the phone but in writing and a big hassle. I contacted them Jan19th 2015 and thought it was cancelled but the person told me to send an email and I tried but after frustration and not able to email I gave up. a month later I got a bill for 49.00 and then when I complained I was... Read more

Was this review helpful? 1 0

I joined Angie's List thinking that in a city the size of Shreveport it would have plenty of worthwhile reviews. While remodeling a house I went to AL many times but rarely found even one review for the businesses I was searching. I found better reviews on other search sites that didn't cost me a dime And actually think the BBB was a better place to look. Don't waste your money. Add comment

  • Apr 27
  • Internet
  • Rancho Cucamonga, California
  • Membership Cancellation
  • 181

After never finding a suitable service lead from Angie's List, I went to the site to cancel. I was automatically redirected to "chat". There's no opt out. You're stuck in chat ***. After reiterating I wanted to cancel because I had more success with Groupon/Yelp/Amazon than I ever experienced with Angie's List, chat responded with "what can we do to improve our service to you". Rewrote what I had... Read more

Was this review helpful? 5 0

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