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Angies list automatically renews your membership even if you don't want that but are unaware. There was not a single message ahead of time suggesting this would happen. This is very very sneaky and unethical. In fact all their spam messages strategically ceased a few...
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3 comments
Anonymous
#951803

I just had my membership renewed with my authorization or prior notification from Angie's List. I called customer service to immediately to request a refund.

I asked why they automatically renewed without notifying the clients. I was told they found their customers usually prefer not to be notified about renewals ahead of time.

I wonder which customers they're referring to. Very bad business practice, shame on Angie's List.

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Review
#582849 Review #582849 is a subjective opinion of poster.
Service
Angies List Membership
Cons
  • Automatic cc renewal
Reason of review
Poor customer service

Angies List review in Port Washington, Wisconsin: I'm a business owner and they harass me all day to advertise with them.

1.0
Details
They told me it would cost $37,000 to advertise on Angie's list! What a joke! If I charged what they charge I could retire early. Rip off! Told the guy I was not interested and he calls three times a day hey if I don't answer you call three times that day don't call me a forth.I tried calling late to leave a message and they don't have a machine. I have A feedback on there site because I don't rip people off like they do. You have to stop telemarketing it die in the 90's. If I wanted your services I would call you!!!!! Regards, Matt Ryan
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Review
#582031 Review #582031 is a subjective opinion of poster.
Cons
  • Automatic cc renewal
  • Constant phone calls
Reason of review
Poor customer service
Preferred solution
Put me on a do not call list!

Angies list is the biggest scam artist! DO NOT SIGN WITH THEM!!!!!

1.0
Details
My Husband went Thur the same thing that's been going on with other business the only difference is that he canceled within the first 30 days and they took 35% which was $900. plus the $200 for the following month. What really! they never said we were entering into a yearly contract if we would of known that we would of never done it!. The women on the ph rushed me threw the contract I should of read it w/o her letting me rush threw it cause it had to be done now or we wouldn't get this "price". So the only way we could get the $900 back was to reinstate the account and way was I going to just let them take my money for nothing. Got my money back 2 weeks later stayed on AL for six more months.....not one ph call of leads, nothing. I even called to complain I wasn't getting any leads. I told them when six months comes and I do not getting any leads I will close my bank account so you cant steel my money anymore. The Sixth month comes and guess what still not one lead. I got a lead when I closed my bank account and they couldn't take my money anymore cause I got sick and tired of paying for nothing AL is the biggest scam going.
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2 comments
Anonymous
#905831

Usually their fees are never that high? $900.00? What did you sign up for?

Kamari
#919555
@nkv

sign up for advertisement with good reviews, 4 customers left reviews before signing up. Thought I would get alot of referrals but never got one until I stop paying.

I thought It was high my self and realized within "30 days" that is was not for me and canceled and was charged a fee which I was not told when canceling and took the fee out of my bank account with out telling me.

Very deceptive how they do business. Angie's list should have a Angie's list on them.

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Review
#559754 Review #559754 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund

Angies List review in Van Nuys, California: BEWARE - Angie's List removes negative reviews

1.0
Details
I hired a "highly rated" plumbing company via Yelp, who did not appear to be listed on Angie's List. Said plumbing company had to be called out 3 times, to perform what should have been a relatively simple toilet repair, due to poor workmanship. Upon the third visit, I requested a refund to which they agreed. After not receiving said refund for a few weeks, I contacted Angie's List to see if I could submit a detailed review of this unreliable company - to protect/inform/advise other consumers, to which Angie's List agreed. It was only then that I discovered there had, in fact, been two prior F-grade reviews of said plumbing company which were buried somewhere and inaccessible on the Angie's List search engine. Had I known, I NEVER would have hired this company in the first place !! After completing the negative review, Angie's List inquired if I wanted their assistance to help obtain the promised refund, to which I agreed as it seemed easier than going to Small Claims Court. Dealing with the Angie's List "Resolution" department began a new nightmare experience of poor customer service as my calls were never returned in a timely manner and the "supervisor" I spoke with (nice as he was), was unable to answer most of my questions. Today, Angie's List informed me that my case has been closed as successfully settled since said plumbing company promised to send me a refund. Did I mention that the plumbing company has been promising me a refund for over 6 weeks now? To date, a refund check has yet to arrive. Angie's List then removed my negative listing of said plumbing company and invited me to submit a new review giving the company an A or B-grade rating. REALLY ??? !!! Why in the world would I want to give this plumbing company, who had to return three times for a relatively minor toilet repair, for which I then needed to hire a "real" plumber, a positive review? I would have been more than happy to update my negative review with status of said resolution (which has not yet occurred), but to completely remove details of my actual experience and expect me to give a glowing positive review of such an unprofessional company is outrageous! I no longer trust Angie's List to provide unbiased consumer reviews and neither should you. Just saying ...
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Review
#557938 Review #557938 is a subjective opinion of poster.
Cons
  • Removes negative ratings
  • Poor customer service
  • No help from resolution dept
Reason of review
Poor customer service
Loss
$170

Angies List review in Terre Haute, Indiana: Automatically renewed my subscription without my permission

1.0
Details
I did not want to renew Angie's list and they renewed my subscription without my permission and caused my rent check to bounce. Beware! I am a paycheck to paycheck person and had no idea this was going to be renewed without my knowledge or consent. They use pay pal which means I can't get it back in my account for at least 3 days and there is a hold on the refund. It has of course cleared my checking which made my rent check bounce. Do not subscribe to Angie's List. You'll be sorry. Stay away. Beware. Keep away.
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Review
#557262 Review #557262 is a subjective opinion of poster.
Service
Angies List Membership
Cons
  • How they renew
Reason of review
Problems with payment
Loss
$735
Preferred solution
Full refund
1.0
Details
ANGIES LIST-DON'T EXPECT SUPPORT WHEN YOUR BIG DEAL GOES SOUTH
ANGIES LIST-DON'T EXPECT SUPPORT WHEN YOUR BIG DEAL GOES SOUTH
I bought a Big Deal Coupon for 1499.00 on Angie's List for a ceramic shower surround, with demolition, installation, removal of debris and tile all inclusive. I bought the coupon in February, the work started in March, demolition. By the end of May, nothing but...
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4 comments
Anonymous
#910073

Try sidejobr.com if the business is not listed, they will fond one and research them prior to sending you the info. I am a new business and that is how they got a hold of me. I will be listing my company on there shortly (We do post contruction cleaning)

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Featured
Review
#549334 Review #549334 is a subjective opinion of poster.
Cons
  • Lack of support
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Full refund
Tags
  • Rovase Associates Llc

Angies List review in Dublin, Ohio: Major Selection Bias

1.3
Details
There's a huge problem with how Angie's list is setup, and that is there is no way to submit an anonymous review. So I had a horrendous experience with a contractor who would come to work on my house in the AM high, and would spend barely any time at my house so he could work on one of his other 3 projects at other places. His work was so bad I kicked him out & paid him extra so I could break the contract. He had a small # but all good ratings on Angie's. I went to write a review, only to find that I was required to leave my name, phone # AND email with the rating, with an expected reply from the contractor. Well, I decided not to risk that for fear of reprisal. A neighbor had the exact same experience but was also unwilling to submit a review for the same reasons! So it's very difficult to place a bad rating on Angie's list, which is why most of the ratings are good.
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Review
#547329 Review #547329 is a subjective opinion of poster.
Reason of review
terrible selection bias
Loss
$10000
Preferred solution
Let the company propose a solution

Angies List review in Medford, Oregon: Listed Contractor Does Not Complete Job!

1.0
Details
Esselstrom Construction P.O. Box , 1301 Phoenix, OR 97535. Phone 541-261-3111 lists on their website that they are strongly recommended by Angie's List! Well Angie may do so I do not from experience, I would not suggest this firm to anyone! They did not complete the job! They left a portion unfinished and I had to hire someone else to complete the job! The owner, is very rude, belligerent, rants 7 raves (personally I feel he is mentally unstable) and does not give anyone a chance to say a word. I to regain my expenditure to complete the job, had to take this person to small claims court! That is where we are at this point.
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Review
#545561 Review #545561 is a subjective opinion of poster.
Product
Angies List Website
Cons
  • Recomendation for this contractor
Reason of review
Poor customer service
Loss
$250
Preferred solution
Pay me the costs I have involved to complete the job & legal costs of Small claims court total $250.00

DON'T TRUST ANGIES LIST

1.0
Details
Angie's list is the worst company. They have been in the red for the past 5 years(losing money) . And now it is for sale I tried them as merchant and as aconsumer . they cheated me in both. As a merchant I had 3 reviews from my customers rated A thenAngie's list added 2 reviews with A rating , i don't know who those 2 customers are and i never perform any services to them. the reason why is that angies list start calling me to advertise with them..after many attempt from them I agreed to advertise.. they told me it will be $234 to advertise in certain cities and if i want to advertise in their magazine that will be an extra $64 ..i said no just on the internet . when i recieved the bill it was $172 for internet on thier web and $62 fo r the magazine. when i called them they said sorry but we can't take the $62 but we can ad some areas . OK. Then I asked for the extra areas to be added ..but they added different areas which are 30 miles away from where my business is. after 45 days trying to tell them to change they would not do it. and when i told them i will close my account with them they added 2 bad reviews to my business which I never perform services to them. and they start telling me that i am locked for 9 moth with a contract which they breach. And they threatend me and said i will suffer a legal issues if i didn't pay them the monthly fees.. NOW i had to change my account that they automatically draw money from. And to let all business owners know that Angie's list is a fraud
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1 comment
Anonymous
#890695

Exactly the same thing happened to me, they contact you by email, saying you have a new review so you go look at it and there is a review from a customer I have never worked for.

Then they call you over and over and want you to "advertise" with them - then you get an email about a way to buy reviews with mysterious "online consumer sights"- one big charade.

Review
#541415 Review #541415 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$1000
Tags
  • cleaning services fort lauderdale

Angies List review: Angie's list

1.0
Details
Angie's list is a ripoff. The contractors you call always have someway of getting around the deals listed on angie's list. Also once you give them your credit card, you cannot delete it off you account so they just keep renewing and renewing. I will be talking to all my friends and telling them to stay away from paying thirty nine dollars for nothing. I know it doesn't do any good to complain because there is no satisfaction guarantee even a few days after they take money from your account. no more for me, I will have to change my credit card number to get away from them.
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Review
#527777 Review #527777 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$39