Angies List Reviews and Complaints
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3
ISSUES RESOLVED
666
TOTAL REVIEWS
$810K
CLAIMED LOSSES
$3.8K
AVG LOSS
160K
PAGE VIEWS
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Ask a Question About Angies List
Cons
- Poor customer service
- False claims
- Not intersted in fix
Pros
- To see a variety of ratings
- Fairness to the customer
- This is about angies list
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- Latest review first
- Most helpful reviews first
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I use to have an electical company in Central Texas. A client told me he had referred me to Angie's List. I didn't know what it was at the time. I got a call on a weekly basis from Angie's List explaining I had been referred to them by a customer. The catch was I had...
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Review
Service
Angies List Membership
Reason of review
Problems with payment
Tags
Rip-off artist electrician and Angies List wouldn't publish the review
We were doing a kitchen remodel that was 3 months behind schedule. The general contractors "electrician" turned out not to be licensed and imeprefused to have him back on my property (stripped insulation off wires in walls and didn't notice, major fire hazard should have fired general too but oh well). I was Ina bind and picked a company off Angies List which was highly rated. He knew he had me and demanded a retainer, promised to be back in 2 days and get retiring and total job done by the end of the week. He had excuse after excuse and I finally told him enough and hired a local guy who'd wired my hot tub and did a good job. Took longer but oh well. This *** who had done almost NONE of the promised work demanded to be paid for the entire job, until I had my attorney write him a nice letter and he stopped. I sent this entire report to Angies List and they never published it. I called several times, asking why and got " we're doing a software upgrade and we're having issues getting reviews published. So I did a rather meh neutral review of the guy, and guess what? Showed up that day. Turns out this cheat electrician had been on her List for 7 years and they weren't about to publish an actual, real, scathing review of this bully. I've had some good folks I found on AL, but they certainly are not honest. Trust the BBB. THEY published my negative review. He blew them off though when they asked him to make it right and give back most of the $1000 he extorted.
Review
Reason of review
Bad quality
Angies List Review Review from Portland, Oregon
The articles in Angie's list are bent toward the businesses it lists. Reviews of products and services do not cite prices - even ball park, words like "if you are interested in a less expensive model" the facts are obscuscated by nice generalities. When facts are given, Angues list writers tend to not know what they are talking about. An on line article about sliding glass doors says to by "gliding doors" they are the exact same thing except one really expensive company calls them "gliding doors" a hoity touty pomposity for doors that open using tracks. Angie you have got to full of yourself. You forget that you are supposed to be fit the consumer not business.
Review
Angies List review in Jackson, Missouri: Poor service and didn't recieve the refund I was promised.
I was looking for a local dry cleaner and did a web search. Angie's list came up in the search and when I checked them out they said they had six reviews four negative and two positive. I of course had to sign up to see the details. After signing up and paying my fee their reviews suddenly change from six to just two and one of those was 1500 miles away from my zip code. I try canceling my membership but the agent I was talking to wouldn't do that even though I repeatedly request it. The best I could get was a promise that the automatic renewal feature would be disabled. However I continued to recieve emails saying that my account would automatically renew. I contacted them a second time and after a long argument finally got them to cancel my membership and refund my payment no mention of the 110% refund and in fact I still haven't seen the refund of my original fee. I feel that this site is nothing but a scam I was cheated and I have no confidence that they really canceled my membership I expect to have further difficulties with them their services and promises are worthless.
Review
Pros
- Refund as promised
- Fairness to the customer
Cons
- Customer service
- Only interested in your money
Reason of review
Poor customer service
Loss
$6
Preferred solution
Let the company propose a solution
Tags
Angies List review in Dunedin, Florida: Will not record a company's fraud unless she gets paid!
I live in Pinellas County, Florida. I tried to lodge a complaint against a company attempting to perpetrate fraud on homeowners, especially senior citizens and Angie's List would not record the complaint and attempted perpetration of a crime UNLESS I PAID FOR MEMBERSHIP!!!!!!! If anyone has to pay to report anyone trying to scam consumers, how can one trust that the contractors on her list are honest? If this doesn't work so I guess I will have to report this to local, county, State and Federal Law Enforcement. I do not know why you require us to write at least 100 words if one can make one’s input succinct.
Review
Cons
- Dishonest privacy policy
Reason of review
Poor customer service
Angies List review in Denver, Colorado: Poor customer service
We gave our membership 2 years and never really found the value in this "list". Many of the businesses we tried never returned phone calls or seemed all that interested in our projects - we did 2 remodels during this period. We had much better luck with referrals from friends and family. Called to cancel my membership and got passes around to no less than 4 different people, because of course they had to get me to the person who handles Denver. Really? Their database is divided like that? The last person, Josh, was very snippy, short and rude when I told him all I wanted to do was cancel my membership. Shouldn't take 15 minutes to cancel a membership and it shouldn't make you a target of rudeness.
Review
Service
Angies List Membership
Reason of review
Poor customer service
Tags
Angies List review in Mechanicsburg, Pennsylvania: Angie's List allows false reviews to remain on their site
Our business has a free listing on Angie's list because some of their members reviewed our company. We have had plenty of good reviews but recently one of their members posted a completely false and negative review of our company. They complained about a service that was done at their home when we have no record of being at this customer's home in the last 4 years. I replied to the review asking Angie's list to remove it and explained why. In short, their response was that because we've acknowledged he is one of our customers, they will not remove the review even though I provided them with all of the customer's history with our company to prove that it was a false claim. The funny thing is, this is happening after I have declined repeated solicitations from Angie's List to pay for advertising on their site. One has to wonder if this is just a bully tactic by Angie's List to try to force companies to pay them for advertising. Bottom line, do not believe what you see on Angie's List. Do not trust them and if you own a business, do not allow them to bully you into paying for advertising on their list.
Review
Cons
- Not intersted in fix
- No help from resolution department
- Service
Reason of review
Poor customer service
Angies List review in Winfield, Illinois: We hired Desert Dry water proofing business through Angie's List.
Now 13 years later we have an issue and no way to reach Desert Dry or Kevin Velpet or Denise Lynn. Apparently they aren't in business any longer and our lifetime warranty wasn't passed on to a business that took over Desert Dry. We have called numbers in our file and no luck reaching anyone related to the business. We not only had Desert Dry do waterproofing in our home but another division of this company K.B. & Sons Installations, Timothy J Barry the owner at that time, which was another company listed with Angie's List. This company re roofed our home and detached garage that same year. That company as well is no longer in business.
Review
Reason of review
Warranty issue
Loss
$11000
Preferred solution
Angie's List should contact these owners and make warranties paid for transferable to new companies.
Tags
Other Product Review
Concrete wizard.sad. vanished when a return service was needed jerked around big time
Review
Reason of review
Poor customer service
Angies List review in Oceanside, California: Never Anything Useful
I have tried Angie's list twice. I subscribed once to find a plumber and 1 review each for 50 plumbers wasn't helpful. A year later I try again when I moved and needed help finding a doctor. It's an extra charge for the Medical List and it's really inadequate. Hardly any doctors are rated and they are 50 miles away. The first time I signed up, they wouldn't refund my fee. The second time, they did but I had only been signed up for 20 minutes when I canceled. Angie's list seems to be worthless. The services listed are not adequately reviewed, if they are reviewed at all. More detail is needed such as what the services charged the consumer writing a review.
Review
Cons
- False claims
- Lack of results
Reason of review
Not as described/ advertised
Loss
$8
Tags
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