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Angies List review: Solicited Reviews

Angie's List solicited a review from a one-time client of mine that I did business with over a year ago. The client could't remember how much he paid for my cleaning service and said so in the review. However apparently neither could he remember the date I did the work (which was understandable considering it was over a year ago). As a result I suspect the Angie's List rep proded him for "something" so he gave them a 6 month work date. The review had a small note at the bottom of it that said it was a "transcribed phone report" and that's when I knew it was a solicited review and they had called him. The verbal portion of the review was very good however the ratings (except for quality) were less than what they should have been. When I called them they kept reiterating that the verbal review was very good. However, I know potential clients look at the rating and pass the company by if it's not A's. So this rating could very well affect my business.
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Review
#602117 Review #602117 is a subjective opinion of poster.
Reason of review
Poor customer service

Contractor Leads Review

2.0
Details
I was sold a bunch of *** by the sells rep from Angie's list. It's been almost one year since I signed up with this group of thieves who promised me many leads, as of today I have only received three leads from their so call list. Very unhappy paying with the their service I will never ever use this company again. Sincerely Diego Hernandez Owner operator of ladybugs termite and pest control.
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Review
#601697 Review #601697 is a subjective opinion of poster.
Reason of review
Bad quality

Angies List review in Albuquerque, New Mexico: Do Not Advertise Your Company With Them

2.0
Details
Spending $400.00 per month on Angie's List advertising. Angie's List promised leads and jobs...NOT ONE lead or call. Now we pay them $400.00 per month for NOTHING!!! They tell their customers that no contractors pay them, well we did! And still do... $400.00 per month for NOTHING. They assign some teenager to "handle" my account and get me work through some "call center" they brag about. They assign you counties and it is a RIP-OFF. Contractors---do not fall for it. They claim to be the ones keeping contractors honest, well who is keeping Angie's list honest?
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Review
#601360 Review #601360 is a subjective opinion of poster.
Cons
  • Suck
Reason of review
Not as described/ advertised
Loss
$1700
Preferred solution
Full refund

Angies List review in Madison, Wisconsin: Crazy no-refund policy

1.0
Details
I ordered a $90 Big Deal housecleaning service. The providing company didn't respond to my calls for 2 weeks, they explained that their scheduler had walked out but they would contact me soon to schedule. Of course 'soon' didn't happen and when I contacted Angie's List for a refund I was advised they have a policy of no refunds after 30 days. Very frustrating, it was not my fault that the cleaning company couldn't provide the service, I also no longer need the service and really need my $90 refunded. Have had the discussion with AL reps twice but they refuse to budge.
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Review
#600794 Review #600794 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund

Angies List review in Bellevue, Michigan: Unauthorized charge to pay pal

Without my authorization Angies list charged my pay pal account $20. I have disputed this with Pay Pal. I expect this to be resolved. I do not know how they are able to do this. Also, I have found that angies list is a waste of time and money. It looks like they are looking for money from advertisers. That makes their reviews biased. You are better off finding reviews from some other source. Just do a search on google, yahoo etc. Known good companies that are good companies do not have listings on Angies List. There is something wrong with a company that charges you without your prior approval. Stay away.
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Review
#599537 Review #599537 is a subjective opinion of poster.
Cons
  • Automatic cc renewal
  • Their service
Reason of review
Problems with payment
Loss
$20
Preferred solution
Full refund
I'm not pissed but you should all read the agreement before signing up. They will renew by getting the new credit card expiration date or the replacement card number in case you need to cancel a card. This makes me think that I will not sign up for Angie's List. Also...
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Review
#598453 Review #598453 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Clear but unaccaptable customer agreement.

Angies List gets 100% of the Big Deal fee you pay.

1.0
Details
Working as a contractor and being constantly solicited by Angies (useless) List to participate in the Big Deal I was surprised to learn that we don't get the fee, they do and were suppose to make up for it by all the AL customers..pfftttt...well after sorting through every retar d with a handyman project, every toa d with no money, or the ones getting 19 bids, it doesn't pay to be listed or brag about our good standing with AL. It costs us, so we cut ties. If you consider their List as having any reliability in terms of contractors your just dum b.
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Review
#597597 Review #597597 is a subjective opinion of poster.
Cons
  • Suck
Reason of review
Problems with payment
Tags
  • unreliable companies

Angies List review: NOT WORTH THE $$$ EVEN AT A REDUCED COST

Got the service last year at a reduced rate thru Groupon. Angie's list is not worth it even if it was free. The first contractors I tried to get prices from were to pave my stone driveway. I called 6 different contractors that were highly recommended and only 1 returned my call after a week. I ended up using some one I had dealt with before and he was a lot cheaper then the guy thru A L. Angie's list constantly sends me emails every week since I ended my sub to renew it, they have offered it as cheap as $5.99 for a year, still not worth it. I had other dealings with A L for some other work I was having done, I ended up doing it myself, because I had the same result with others in her list. I use to be a contractor and didn't feel like doing the basement redo myself, but after weeks of calls and no responses from these so called experts I did the job myself. ANGIE'S LIST STINKS!!!!!
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3 comments
Anonymous
#954285

Cheap cheap cheap scate , that's what u are , former contractor is that what u told them on the phone no wonder they didn't show up..... U were going to be their job Forman ...so because your cheap u went back to your even cheaper formerly used cheaper contractor...

So u think a $5.99 membership is expensive. Your the kind who buys a $1 burger and expects it to taste a $10 burger knowing your going to complain about it later...

Go and get a reality check . ...P .S U KNOW THE COST OF EVERYTHING BUT THE VALUE OF NOTHING .

Anonymous
#948163

Maybe the problem is you...or your projects..or your budgets. There are a lot of reasons contractors don't come out to see people besides just being *** contractors.

Anonymous
#950704
@Anonymous

can kind of agree with you but had the same.....called many contractors just to get bids on a garage....not one called back...if they have enough work they don't bother but boy oh boy if times are tough totally different...at least they could call back and tell you or give time table. So overall i don't agree with what you said, called courtesy call!

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Review
#596590 Review #596590 is a subjective opinion of poster.
Reason of review
Poor customer service

Electrical Pole Change Review

1.0
Details
I am a paid member. I went to Angie's list to find someone to replace an electrical pole at my trailer. They were among the top rated, but they never showed up. They only offered excuse after excuse. I then received numerous questions to review people i had never done business with. This service is worse than a joke they scam your money.
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Review
#596302 Review #596302 is a subjective opinion of poster.
Reason of review
Poor customer service

Employee Review

I am a business owner. Very tired of Angie's List employees wanting work for free by playing "I work for Angie's List" card.
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Review
#595535 Review #595535 is a subjective opinion of poster.