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Angies List in Henderson, Nevada - Not a good deal

I purchased a $1,499 shower retile from Angie's List. Shortly after purchasing the shower job, I purchased a plumbing deal from Angie's list. The company showed up with 2 men for a 40 minute job and charged an exorbitant amount over the Angie's List deal. His response was " I could have charged you more." I should have learned my lesson, but I bought another Angie's List plumbing deal to have my new corner tub plumbed in. The plumber destroyed my floor truss and it literally took two months for the owner to bring in another contractor to fix the truss and then replumb the tub correctly. When I called back the shower company to come back, they provided an estimate which was extremely pricey. I said, "No, thanks. I will be requesting a refund." When I contacted Angie's List for a refund, the unyielding response was that I should have read the fine print on the 30 day refund. Here's the bottom line. Angie's List would like you to believe that their contractors are trustworthy and competitive. My experience says otherwise. Do your homework and find a local contractor your friends and neighbors have been satisfied with. I would never recommend Angie's List.
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Review
#569493 Review #569493 is a subjective opinion of poster.
Cons
  • Lack of customer support
Reason of review
Not as described/ advertised
Loss
$1499
Preferred solution
Full refund

Angies List in Bothell, Washington - Angie's List is a SCAM

4.0
Details
Angie's List pretends to provide results but then demands MORE money if your search falls into specific categories. This is so *** greedy I don't know where to begin. They are intentionally altering your search in order to demand higher subscription costs. I build this stuff for a living I know what goes on under the hood. It takes MORE effort to do this than it does to provide ALL results. They have to actually spend time and money to provide less service! Angie's List has lost my business forever because I will not be snowed by yet ANOTHER greedy internet company that goes out of its way to limit their results just so they can price gouge. At lease Google is free and as good at providing reviews if not better. Tell Angie where she can stick your money.
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Review
#568081 Review #568081 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Greedy
Loss
$50
Preferred solution
Knock off your tiered results nonsense. This greedy *** has got to stop.

Angies List - Review in Professional Services category from Burien, Washington

Best House keeping team we ever had husband wife team. Go above and beyond. Reliable. My husband nicknamed them the super cleaners. Clean for us 2 x's a week 4 hours each time. All work is complete. They even do the laundry fold and put away. We paid another gal to do laundry only and it was not getting done. She is no longer with us. They have done painting for us, cleaned out fish ponds, inside of oven freezer and refer You need a Super cleaner contact Laura @ 206 331 9870 They have been with us since 2004
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Review
#566749 Review #566749 is a subjective opinion of poster.

Angies List in Las Vegas, Nevada - Failure of providers to provide services.

Several months ago, we had the shower in the master bath remodeled. The old tiling was replaced, both on the walls and on the floor. New sliding glass doors were installed. A seat was to be added; it was to be attached to one of the walls. It was supposed to sit a 90 degree angle to the wall. Well, it did not; it sat a 45 degree angle to wall, making it useless. We called the contractor a dozen times and he never returned our calls. It was something we just gave up on the issue. Last monday, called Angies List to have do repair work on our washing machine. (She did not discuss it with me prior to the call. I would have told her to forget about Angies List.) She prepaid the expense. On Wednesday. the contractor called and said he could come out between Wednesday and Friday. We called the contractor on Friday and was told that he could not come out that day but that he could have a subcontractor come out on Friday. I called the sub and was informed that he could come out between 3 and 5 PM. Guess what? No show,no phone call, no e-mail, no nothing. Is this any way to run a business?
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Review
#566460 Review #566460 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Deliver product or service ordered

Angies List - Not a good neighbor.

We are a company with a good rating. There was a period of time when I was getting multiple calls per week from Angie's List telling us about our good rating, and asking us to advertise with them. "No, thank you." Over and over and over. They just will not stop calling. We have asked politely to be put on their Do Not Call list due to excessive calls. They keep on calling. We have asked meanly to be put on their Do Not Call list due to excessive calls. They keep calling. As soon as you mention the excessive calls, they don't want to talk to you anymore. Today, I have a lady call me. I tell her about the excessive calls. She says the last time they called was 4 months ago because she has the record. I tell her politely that this is just not the case and they must hire subcontractors because we continue to get calls. I'm mid-sentence explaining this and she hangs up. If we aren't going to buy their advertising, they just hang up on you mid-sentence. If we EVER treated our customers the way Angie's List treats their customers . . . So . . . here is their review.
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1 comment
Anonymous
#911121

That sounds just like the AL extortion sales team!

Review
#565094 Review #565094 is a subjective opinion of poster.
Cons
  • Constant phone calls
Reason of review
Poor customer service
Preferred solution
Stop calling us like a long-distance provider ***

Other Product Review

Dont sig whit angies list they are rip off they only still your money
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Review
#564605 Review #564605 is a subjective opinion of poster.
Reason of review
Problems with payment

Angies list is the biggest scam artist! DO NOT SIGN WITH THEM!!!!!

1.0
Details
My Husband went Thur the same thing that's been going on with other business the only difference is that he canceled within the first 30 days and they took 35% which was $900. plus the $200 for the following month. What really! they never said we were entering into a yearly contract if we would of known that we would of never done it!. The women on the ph rushed me threw the contract I should of read it w/o her letting me rush threw it cause it had to be done now or we wouldn't get this "price". So the only way we could get the $900 back was to reinstate the account and way was I going to just let them take my money for nothing. Got my money back 2 weeks later stayed on AL for six more months.....not one ph call of leads, nothing. I even called to complain I wasn't getting any leads. I told them when six months comes and I do not getting any leads I will close my bank account so you cant steel my money anymore. The Sixth month comes and guess what still not one lead. I got a lead when I closed my bank account and they couldn't take my money anymore cause I got sick and tired of paying for nothing AL is the biggest scam going.
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2 comments
Anonymous
#905831

Usually their fees are never that high? $900.00? What did you sign up for?

mrscox98
#919555
@nkv

sign up for advertisement with good reviews, 4 customers left reviews before signing up. Thought I would get alot of referrals but never got one until I stop paying.

I thought It was high my self and realized within "30 days" that is was not for me and canceled and was charged a fee which I was not told when canceling and took the fee out of my bank account with out telling me.

Very deceptive how they do business. Angie's list should have a Angie's list on them.

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Review
#559754 Review #559754 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund

Angies List - High pressure lying sales force

I have been with AL for about 7 years now it started out as a 200.00 a month ad and really provide a fair amount of quality leads. Fast forward to present and there are close to 500 specialty contractors with AL with A ratings! Now AL is jacking up the Ad rates by 40 to 50% each year with there high pressure lying sales force that promise the world but deliver nothing once you renew with them. Needless to say there are way more providers than customers and AL is really proving to be a big waste of marketing money! This year I will cancel all advertising with Angies it is a big scam!
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1 comment
Anonymous
#902892

Correct AL is all about collecting money and care nothing about the service they are supposed to provide.

Yelp is free *** that beotch!

Review
#559601 Review #559601 is a subjective opinion of poster.

Angies List in Virginia Beach, Virginia - Angie's list - a bit of a scam

Firstly they offered a free subscription (but I was required to give my credit card and stupidly I did). When they then billed me I called to complain that I didn't want the ongoing paid subscription. They refunded my money back and said as a courtesy they would let me use the system for a year. When the year was up (recently) they automatically billed my card again. This time I had a tougher time but finally got my money refunded and any possible subscription cancelled. Note: I wouldn't mind paying a subscription if I though I was getting any value but the couple of times I tried to use it I had very poor responses.
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Review
#559338 Review #559338 is a subjective opinion of poster.
Service
Angies List Membership

Angies List in Van Nuys, California - BEWARE - Angie's List removes negative reviews

1.0
Details
I hired a "highly rated" plumbing company via Yelp, who did not appear to be listed on Angie's List. Said plumbing company had to be called out 3 times, to perform what should have been a relatively simple toilet repair, due to poor workmanship. Upon the third visit, I requested a refund to which they agreed. After not receiving said refund for a few weeks, I contacted Angie's List to see if I could submit a detailed review of this unreliable company - to protect/inform/advise other consumers, to which Angie's List agreed. It was only then that I discovered there had, in fact, been two prior F-grade reviews of said plumbing company which were buried somewhere and inaccessible on the Angie's List search engine. Had I known, I NEVER would have hired this company in the first place !! After completing the negative review, Angie's List inquired if I wanted their assistance to help obtain the promised refund, to which I agreed as it seemed easier than going to Small Claims Court. Dealing with the Angie's List "Resolution" department began a new nightmare experience of poor customer service as my calls were never returned in a timely manner and the "supervisor" I spoke with (nice as he was), was unable to answer most of my questions. Today, Angie's List informed me that my case has been closed as successfully settled since said plumbing company promised to send me a refund. Did I mention that the plumbing company has been promising me a refund for over 6 weeks now? To date, a refund check has yet to arrive. Angie's List then removed my negative listing of said plumbing company and invited me to submit a new review giving the company an A or B-grade rating. REALLY ??? !!! Why in the world would I want to give this plumbing company, who had to return three times for a relatively minor toilet repair, for which I then needed to hire a "real" plumber, a positive review? I would have been more than happy to update my negative review with status of said resolution (which has not yet occurred), but to completely remove details of my actual experience and expect me to give a glowing positive review of such an unprofessional company is outrageous! I no longer trust Angie's List to provide unbiased consumer reviews and neither should you. Just saying ...
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Review
#557938 Review #557938 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Automatic cc renewal
  • No help from resolution dept
Reason of review
Poor customer service
Loss
$170