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1.0
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I haven't been a member at angies list for a couple of years. I suddenly get a renewal charge on my credit card. I called AL to inquire and cancel but their recording states 'phone service not included in my subscription'. I received a robot message from AL...
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Review
#1166465 Review #1166465 is a subjective opinion of poster.
Service
Angies List Membership
Cons
  • No conflict resolution skills
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund

Don't use Angies List

1.0
Details
Angies List is a con. Don't do business with them
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Review
#1156711 Review #1156711 is a subjective opinion of poster.
1.0
Details
don't ever sign up for this. you sign up and they automatically renew without your knowledge. you call them and they hang up on you. you complain on a chat and they disconnect you. I asked to cancel this when I first got it, but without my knowledge they were renewing...
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1 comment
Anonymous
#1407479

I just the exact same experience! They actually say they will refund this year's charge, but will not refund the previous year's charge, that I just became aware of.

I had actually gone into my account in 2016 and canceled their auto renew, at the same time I canceled my membership...but apparently, they are in the practice of turning auto renew back on! As you so perfectly stated, they would never even make their own list!

Review
#1144459 Review #1144459 is a subjective opinion of poster.
Service
Angies List Silver Membership
Cons
  • Lack of results
  • Poor return on investment
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
  • Account Renewal
1.0
Details
RIP OFF. They offer "deals" which has an expiration. You pay for the deal, try to contact the contractor and they cannot fit you into the time frame of your "deal". So when you try to get the money back from Angie's List, they say, it is only done within 30 days. So...
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1 comment
Anonymous
#1401016

I have the same issue. I purchased a $950 offer a couple of months ago.

After discussing the project with the vendor and my local utilities company, we determined they would not be able to do the work. Unfortunately, scheduling a consultation with the local utilities company took several weeks and I ended up going past the 30 day return policy.

I never received any goods or services, but Angie's List says they are entitled to keep my money.

This is obviously an unethical business practice. I thought they were supposed to be a company that helped consumers, but they are a company that cheats and steals from consumers.

If there are enough people, maybe a class action lawsuit would be warranted.

Review
#1143045 Review #1143045 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Not as described/ advertised
Loss
$1200
Preferred solution
Full refund
Tags
  • Ripoff
1.0
Details
I lost my password. OK, I log on to the site and press the "lost my password" button. Response "our servers are down". I tried to contact them. oops, need to log in to contact them! Since I can't log in, I find a phone number on their website. It tells me my account...
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1 comment
Anonymous
#1401089

I just cancelled a payment to Angie’s List on American Express. I paid for a discounted service.

Never received any kind of coupon for it. Now trying to get onto Angie’s List to find out who provides the service. Having trouble with log on but if you call Angie’s List and you are a free member, the recording says you are not entitled to phone support. It tells you to log in — which is my problem to begin with — or to send an email.

I did that only to receive a reply that the email address was no longer active.

They refer you to a FAQ page. There is no way to contact Angie’s List if you are not a paying member SO DO NOT BUY ANYTHING ON ANGIE’S LIST.

Review
#1133038 Review #1133038 is a subjective opinion of poster.
Product
Angies List Account
Cons
  • Unable to contact them at all
Reason of review
Poor customer service
Preferred solution
Give me a password to log in to the darned site!
Tags
  • Angie s List Cancellation Process

Angies List review: Angie list is a fraud company

1.0
Details
As a cleaning business I thought I could land morr clients with Angie list . they stated they had ove 300 hits a month for house cleaning. I have not recieved not 1 call from there site. And they are charging me $170 a month. For advertisement that does not work. They keep saying I need more reviews but when some one sends a review in they in return ask my clients for there life history. Angielist is a scam artist company. Beware contractors and business owners.
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Review
#1131953 Review #1131953 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Not as described/ advertised

Angies List review: Angieslist charges $100. to speak with a live customer servi

1.0
Details
Angieslist password reset times out. I called and got a prerecorded message saying my membership does not include customer service with a person.
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Review
#1131884 Review #1131884 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Poor customer service

Angies List review: They are unethical

1.0
Details
They promise one thing deliver nothing then hold you to a contract. If they dont deliver on there end contract should be voided.
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Review
#1128683 Review #1128683 is a subjective opinion of poster.
1.0
Details
In March I purchased wood rot repair from Angie's List. They took my money for the full job and put me in touch with Strongers Construction. Strongers Construction did not respond to email, voicemail or text for several months. When I finally got an appointment they...
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1 comment
Anonymous
#1391395

Fair warning, you will find a renewal charge on your account, even years later. Best to just cancel the credit card. This is the worst rip-off company that I have encountered.

Review
#1127848 Review #1127848 is a subjective opinion of poster.
Service
Angies List Review Listing
Cons
  • False claims
Reason of review
Return, Exchange or Cancellation Policy
Loss
$299
Preferred solution
Full refund
Tags
  • Angies List Fraud

Angies List review: Terrible service - no response from Angie's List

1.0
Details
I bought the rodent extermination package from Angie's List for Inspect-All Services. They charged $79 to my credit card. The technician came out but tried to sell me under very high pressure a $5000 package! The technician just looked around and kept saying how bad it was. They did not do any extermination or follow up visits which was promised. I originally signed up for the service and then I realized how ridiculous it was, so I cancelled it. I am trying to get my money or at least part of it refunded ($79). Angie's List won't even respond. How are they even in business?? How can I get some sort of restitution? Anyone have any suggestions? This is highway robbery.
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Review
#1110389 Review #1110389 is a subjective opinion of poster.
Service
Pest Control
Cons
  • Charged me and did not do the service
Reason of review
Poor customer service
Loss
$79
Preferred solution
Full refund