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Update by user Jan 27, 2013

Since you can only add and not edit here on top is edited compliant:

Dentist capped the wrong tooth for my wife and Angie’s list did not back us up and won't let me give him a “F rating".

New to the area we picked a dentist off Angie's List with an A rating. My...

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Review
#379215 Review #379215 is a subjective opinion of poster.
Loss
$20000

Angies List review in Sylva, North Carolina: Just not worth your time and money....

Hey there, I really never do anything like this, but I really couldn't let this one fly. Angies List is the biggest rip off I've encountered in a while. Their website is the OPPOSITE of user friendly, and half of their links don't work. It's like navigating a site designed by a four year old. As to the actual service the website provides, I don't see any advantage over just googling what you are looking for. Extremely over-priced, not very helpful. I just imagine the creator of this website sitting on a beach, laughing at the naive people he counts their money.
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Review
#377913 Review #377913 is a subjective opinion of poster.
Product
Angies List Website

How many folks are having issues with Angies list referral services?

Hello there folks, How many folks are having issues with Angies list referral services? On or about a year ago today a representative solicited a call to me for a three month trial to Angies list referral service. Although I thanked him for his time and informed him my sons do my advertising on line as they are both web designers, he still persisted saying what have you to lose, he said please give us an opportunity for three months to earn your trust, if you are not 100 percent satisfied simply cancel. He was pushy but courteous and polite, so I agreed. After the three months I inform an Angies list rep by phone I wished to cancel their services. They said that hated to see go and that the fella who contacted me was no longer with them however they would honor his commitment. It has been over a year with a minimum of 5 phone calls to Angie list representative along with at least 4 managers all of whom have assured me that my listing and billings would be canceled. Angies list continued to bill me through my Visa credit card. I have filed fraud with Bank of America 3 times and have finally had to resort to canceling a visa card to finally stop the fraud and harassment from Angies list referral service. I have now received a letter from collection agencies which states I owe Angies list $200 dollars for past services. I have been in Business for 30 years and have yet to stumble on or be conned and cheated and annoyed to this nature, which borders on criminal and fraud. How many other small business owner have suffered the same type of harassment case such as mine and are there any attorneys willing to open a class action suit against Angies list if so please contact me. It not the money I am concerned with it’s the fraud which goes far beyond the measurement in money in true and honest business practices. Kirk Giordano
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3 comments
Anonymous
#619940

Hi Kirk,

My fiance and I have a similar story. They run you around talking to multiple people and reps and you never get anywhere.

We moved and they wouldnt let my fiance change his service area and charged us to be in a service area we couldnt work. They lie in their commercials that we don't pay to be Angie's List and to make things worse people posted insulting and rude comments about my fiance and they refused to take them down. If you move forward with a class action law suit to either get them to stop or tell the truth please post some contact info. We gained some great clients while working with them and heard stories about Angie's List giving out their personal information to contractors they never worked with.

One poor woman started getting harassing phone calls from a contractor for a bad review she never posted.

They are an awful company to get involved with which is why you see pages and pages of contractors and other professionals on their with no activity. They've scammed a lot of people.

Anonymous
#612560

Grandchild got carpenter off the list. Her life became in danger.

Stated his helpers were prior convicts. He is harrassed her with continous phone calls & text messages.

Anonymous
#603723

How did they get your VISA number? Oh, you gave it to them with your "free" trial...your a sucker to give anyone your card # by cold calling you, and you been in biz years???

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Review
#377512 Review #377512 is a subjective opinion of poster.

Angies List review in Los Angeles, California: Poor list hardly any companies on it

It seems like a total scan...considering how long it has been around and all the advertising it does....and it has such a tiny list for most contractor categories AND most of the ones listed have ONLY ONE REVIEW!!!! which means only ONE customer is giving you information about the listed contractor. And then of course the very nature of web recommendations is impossible to verify....so it could by anyone (company owners even) writing something positive OR negative about a competitor. Seems like a good idea---but there needs to be some way to validate a "review" It seems like a total scan...considering how long it has been around and all the advertising it does....and it has such a tiny list for most contractor categories AND most of the ones listed have ONLY ONE REVIEW!!!! which means only ONE customer is giving you information about the listed contractor. And then of course the very nature of web recommendations is impossible to verify....so it could by anyone (company owners even) writing something positive OR negative about a competitor. Seems like a good idea---but there needs to be some way to validate a "review"
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Review
#376410 Review #376410 is a subjective opinion of poster.
August 27 2012 I noticed a competitor using Fake Home Improvement numbers on Angies List. I got curious and checked the Maryland’s State business charter, to my surprise they were “Not In Good Standing” and their business license was “Forfeited” as well as not being a...
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2 comments
Anonymous
#817877

For gardeners just drive around your neighborhood until you find a nice house. Talk to the homeowner and you should be good to go.

For larger jobs does the company have a web site. Most important of all is whether or not the contractor will give you the telephone numbers of five recent customers and if those customers are happy enough o let you come look at the work. In my experience if the phone review is great than they should want to let you see the contractor's work. If it is great and "no" on more than one out of the five you have just talked with his friends and family talk plan.

BBB is a scam as well. Businesses pay to be on it and it only shows problems that are resolved. They can also be "convinced" to take negative complaints off. Anything for profit will suffer from this problem.

Keep it simple. Get three names and do the above and it will be much harder to go wrong.

Then if you are unhappy Yelp or ANGI it for free... Good luck!

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Review
#373623 Review #373623 is a subjective opinion of poster.
Service
Angies List Membership
Loss
$50000

Angies List review in Grand Junction, Colorado: Angie's List is no better than other scam sites.

I signed up for Angie's List months ago to check it out. They had no listings within 50 miles of me, and when I entered my address I was told I lived in the smallest of 4 communities within our county. Then, I was inundated with emails. When I went to unsubscribe, the button mysteriously glitched everytime I moused over it. Upon seeking to cancel my account, I found out I had to call or email them. I emailed, requesting that my account be deleted. I was told that my account "would not be renewed" and that since their email lists are "prepopulated" (read: sold to third parties), I might continue to receive emails. I'm currently waiting to find out if my account is going to be canceled, or if it's going to remain "active" in their database for another 5 months so that they can get advertising dollars off of their number of users. Even when you don't have to pay for it, it's a scam.
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1 comment
Anonymous
#802149

Do not believe them. I don't know what method you used to pay them, but they will try to put the charge through.

You need to call the credit card company or your bank and talk to them. Get the person's name you talked to and then follow it up in an email or letter.

I used PayPal on my payment and they were very good.

They followed up with an email to me too.

Review
#372687 Review #372687 is a subjective opinion of poster.

Angies List review in Broomfield, Colorado: Cancellation

I too am having problems cancelling Angie's list. I filed a complaint with my bank and they reversed the charge but said if it came up again, it would go through. I am now in the process of filing a complaint with the BBB to put them on notice. The heating company that I contracted with because they had excellent reviews on Angie's list charged more than they quoted and turned out to a horrible company. Can someone tell me how in the heck I get this cancelled? What really irks me is I had signed up for a ONE month membership and never agreed to monthly.
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1 comment
Anonymous
#802136

I would have at that point changed banks.

Review
#372278 Review #372278 is a subjective opinion of poster.
Service
Angies List Membership
Loss
$328

Angies List review in Las Vegas, Nevada: Scam

It's just another money making scheme. Here's the thing.. any company can join and get in there and slam their competition. So any review, anywhere can be a LIE since there are many companies who enjoy slamming their competition to drive the business THEIR way. So it may be that you are avoiding a very good company because their competition manipulated you into calling them. The best place to go for a referral is your friends, relatives, and co-workers. NOT strangers. And as we all know, there are crazy people that post bad reviews. I joined Angie's list for a brief period of time and was NOT impressed.
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1 comment
Anonymous
#589492

You are so wrong,I am a contractor in Las Vegas

Trust me I get 2 leads a day

Good solid educated customers

They have increased my business during the worst

Economic time

You are doing something wrong

The new world is all about service

Review
#359708 Review #359708 is a subjective opinion of poster.
Loss
$3
Tags
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Unable to cancel Angies List -terrible service

I had received an email saying they could not process my renewal payment. I called their number, waited a ridiculous amount of time and ended up having a web chat. i explained why I was unhappy and said to cancel my service. The person said it would be cancelled November 2013! I told her to have someone call me. She said I'd hear from someone in 24 hrs. It's now over 48 hours and no call. If they bill me, I'm filing a complaint with the BBB. Even without the cancellation experience, I would tell people it's not worth the money.
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#359281 Review #359281 is a subjective opinion of poster.

Angies List review in Battle Ground, Washington: Angie's list has careless billing practices

I had signed up for Angies List last year and did not want to renew, so just let it lapse. Today, in checking my credit card bill on line, I noticed a charge from Angie's List on my credit card. I called Angie's List and the woman I talked with told me that I had gone online to renew my membership. I told her that I had done no such thing! I requested that she remove all of my information. This appears to me to be either dishonest or just very careless on the part of Angie's List.
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1 comment
Anonymous
#824183

They billed my credit card without permission. I cancelled that card.

Got a new card. Today they billed that card as well.

I did not even give them the card number. Deception and Thievery!

Review
#355945 Review #355945 is a subjective opinion of poster.
Service
Angies List Membership