Lakeland, Florida
5.0
Details
0 comments

I contacted Angie's for information from 2014, not fully expecting a good outcome after such a long time. I spoke with a lady named Donna who researched my request, and in a short time, provided the info I was seeking!

She was professional, intelligent, with a warm personality. With the info she provided, I was able to contact the company from 2014 who then came to my home that same day. Not only were the gentlemen able to check out my AC unit, they replaced a faulty part and charged me nothing.

They were so impressed with the fact that I had honored my previous commitment to contact them if ever I needed to replace the unit, and even promised to honor their previous 2014 replacement estimate. Thanks to Angie for having such a dedicated employee as Donna and you know I will always call on Repair Air Heating and Air Conditioning for my heating/AC needs.

Reason of review: Good customer service.

Angies List Pros: Donna.

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