One of my customers purchased a big deal incorrectly. They called me and I informed them that it was not the correct product for them.
Upon contacting Angie's List they were told a credit would not be issued and it was on the service provider to provide the service. Even though it would cost the provider a $1000 to provide the service the customer wanted. They held their customers money hostage and wouldn't credit it back. Once the customer pushed to get the credit....angies list dinged the provider as if it was our fault.
Now we will fight Angie's list to get the credit off our profile. Crooks.
Product or Service Mentioned: Angies List Customer Care.
Reason of review: Poor customer service.