Product: Angies List Account Clear all filters (10 of 10 reviews match)
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Angies List in Napa, California - No way to cancel bid request for job or mark email as spam

1.0
Details
once you sign up they start sending offers via email with no way to unsubscribe. The landing page for offers has no way to cancel the job or stop requests. After 15 minutes trying to find a way to cancel the job including my account page i gave up and sent a request to support. they trap you into getting offers from companies there are too far away or not a good fit. stay away.!
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Review
#1564253 Review #1564253 is a subjective opinion of poster.
Product
Angies List Account
1.0
Details

Update by user Sep 19, 2018

The ONLY way I found to get a review done on a company that was listed on Angie's List was to CREATE A NEW account. I should not have to go through setting up a new account just to do this. Angie's List should be proactive with the people that have signed up for their...

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Review
#1351555 Review #1351555 is a subjective opinion of poster.
Product
Angies List Account
Cons
  • Not able to contact customer service via email
Reason of review
Poor customer service
Preferred solution
Be able to change my email address so I can write a company review.

Angies List - *** Company

2.0
Details
Just charged my credit card a $70 renewal on my deceased wife's account to which I have no access. Tried calling them and got automated tree that says I can't talk to them unless I get a Gold membership myself. The Web site help and contact process is absolutely the worst I've ever come across. Web page is so bad that you cannot complete your complaint or read it before you send it. I have now cancelled my own membership by letting the credit card information lapse in spite of this being my go to list for contractors for over 15 years. What a shame that their public web site is such a poor example of their product.
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Review
#1245155 Review #1245155 is a subjective opinion of poster.
Product
Angies List Account
Pros
  • In the past good contractors
Cons
  • Live or on web site
  • No customer service skills at all
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund
1.0
Details
I lost my password.OK, I log on to the site and press the "lost my password" button. Response "our servers are down". I tried to contact them. oops, need to log in to contact them! Since I can't log in, I find a phone number on their website. It tells me my account...
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1 comment
Anonymous
#1401089

I just cancelled a payment to Angie’s List on American Express. I paid for a discounted service.

Never received any kind of coupon for it. Now trying to get onto Angie’s List to find out who provides the service. Having trouble with log on but if you call Angie’s List and you are a free member, the recording says you are not entitled to phone support. It tells you to log in — which is my problem to begin with — or to send an email.

I did that only to receive a reply that the email address was no longer active.

They refer you to a FAQ page. There is no way to contact Angie’s List if you are not a paying member SO DO NOT BUY ANYTHING ON ANGIE’S LIST.

Review
#1133038 Review #1133038 is a subjective opinion of poster.
Product
Angies List Account
Cons
  • Unable to contact them at all
Reason of review
Poor customer service
Preferred solution
Give me a password to log in to the darned site!
Tags
  • Angie s List Cancellation Process
Angie's list just charged me $5.55 through PayPal.It was unauthorized by me. When I went into my account with them, I could not get to my account, to cancel them. It's impossible. They have made it so you can't even make contact them about anything. It's completely...
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Review
#1103911 Review #1103911 is a subjective opinion of poster.
Product
Angies List Account
Reason of review
Problems with payment
1.0
Details
Angies list misleads consumers and advertisers. We are a contractor that has advertised with Angies list for 9 years. One of my big complaints has always been that they do not actually screen or vet their contractors like they claim to. It gives consumers a false sense...
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2 comments
Anonymous
#1298676

This is the worst company that I have encountered in the Internet Age. They continue to bill for automatic renewals even years after we deleted our account.

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Review
#1016735 Review #1016735 is a subjective opinion of poster.
Product
Angies List Account
Pros
  • Our local rep has tried to be helpful
Cons
  • Terrible customer service
  • Slander and liebel
  • Corporate office is a disaster
Reason of review
services paid for not delivered
Preferred solution
Price reduction
Tags
  • angies list scam
  • Angies List Fraud
  • Angies List Advertising Rip Off
  • Angies List Contractor Rip Off
  • Angies List Advertiser Fraud
  • Angies List Class Action Lawsuit
Have you seen the "Angie's list is now free" commercial?If you are currently a subscriber it is not free now! After seeing another year billed on my cc I called and was told that 'free' only applied to certain types of accounts, 'green' accounts I was informed that my...
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2 comments
Anonymous
#1525231

It is only fair to post positive and negative comment, that will only show fairness to both parties involve. I do not believe consumers will be posting negative comment to a job well done.

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Review
#951419 Review #951419 is a subjective opinion of poster.
Product
Angies List Account
Reason of review
Not as described/ advertised

Kitchens By Rutenschroer - KBR countertops Cincinnati

KBR rated well in Angie's list and Home Depot uses them as well. Our granite was delivered with a 3 foot crack or fissure as they called it(against the grain). They had hot glued it and it looked ugly and enormous. They will not stand by their product. Avoid KBR countertops in Cincinnati like the plague. Spent lots of money on a horrible product that company will not stand behind!!!!! In trying to gat a resolution KBR stated that this is considered an acceptable defect. The individuals delivering the product agreed the defect was much larger than most and should have been caught when stone was cut.
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Review
#872685 Review #872685 is a subjective opinion of poster.
Product
Angies List Account
Reason of review
Bad quality
We are a roofing company in NH that has advertised on Abgie's List with Greta results UNTIL this past spring.AL never renewed our storefront ad, even though we sent in the contract. We were suspicious when we stopped getting calls/emails from AL customers. Have tried...
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Review
#872035 Review #872035 is a subjective opinion of poster.
Product
Angies List Account
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Angie s List Business Center
1.0
Details
I was a Angies list contractor with ALL A+ reviews and then someone (probably a competitor) wrote 2 false reviews giving my company all F's. IT was proven I never did work at the fictitious addresses list yet Angies List would not remove the reviews. They knew it was...
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2 comments
Anonymous
#1181505

I AM A BUSINESS OWENER I HAD THE SAME ISSUES WITH ANGIES LIST! WE NO LONGER ADDERVISE WITH THEM!

I GET THE WORST CUSTOMER FROM THIS SITE! I WILL NEVER RECOMMEND THEM AGAIN TO ANY BUSINESS OWNER.

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Review
#868379 Review #868379 is a subjective opinion of poster.
Product
Angies List Account
Reason of review
Poor customer service