Product: Angies List Customer Care Rating: 1 Star Clear all filters (10 of 39 reviews match)
Filter by rating
filters
Product:
Rating:
1.0
Details
total waste of time ALL i am going to say/waste my time. if the below (from ME, to contractors on ANGIES LIST). Anglie can blow it. Contractors listed by "ANGIE" either didn't show up, didn't reply, or worse.. One contractor did show up - only to say, "i don't don't do...
View full review
Review
#1300000 Review #1300000 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Not as described/ advertised

Angies List - Impossible to cancel

1.0
Details
Indicate on their site always speak to a live person. This is not true. Searched all over the net for contact hone number. There is only on phone number, which they do not answer. You get recording your subscription does not allow you to speak to a live person. Tried to chat, won't allow that either-get this is embarrassing error message. Don't remember my password, so requested reset. Still waiting for reply, but I won't hold my breath. Ready to contact consumer affairs for the state of Georgia. All I want to do is get them to stop billing me $100 a month.
View full review
Review
#1204969 Review #1204969 is a subjective opinion of poster.
Service
Angies List Customer Care
Cons
  • Inability to cancel
Reason of review
Poor customer service
Preferred solution
cancellation
1.0
Details
I signed up for angies list expecting that i'd be able to subscribe my business, however i found out that i can only be subscribed if someone nominates me, so i called angies list to cancel and they wouldn't do it, not only that they wouldn't refund or cancel for a...
View full review
1 comment
Machele
#1254931

You didn't mention how you are paying them. If they are charging your credit card just tell the bank of the problem and they can close that card out and give you another one with different numbers, etc.

If they are taking money directly from your bank account because you either gave them your debit card info, same procedure goes. If you gave them your account info and they take it directly from your bank account, close the account and open another. If they send you a paper bill, then ignore it. If you paid them in advance, then you are out of luck.

Make sure, however that they don't automatically enroll you for another year and figure out what to do--see above---to stop them from taking money from you when the year ends. Good luck.

Far too many complaints about them. Caveat Emptor.

Review
#972509 Review #972509 is a subjective opinion of poster.
Service
Angies List Customer Care
Cons
  • Cannot preview contents of site
  • Only interested in your money
  • Spamming email
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Full refund
1.0
Details
I was a long time customer use them to find people so when I started my own business a few years ago advertising with Her was the natural choice.What a nightmare. Paid a bunch of money for nothing. It's a scam. They lied and will say anything to get you to sign that...
View full review
Review
#918735 Review #918735 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Poor customer service
1.0
Details
Angieslist was no help when I was contacted by the company for my bad review.I received a letter in my mailbox telling me that their going to take further action if I don't take down my review. I called angieslist to tell them even sent the copy of the letter and...
View full review
1 comment
Anonymous
#1207886

Don't remove your review. They are trying to scare you into taking down the review. You have every right to post this review and pictures of the horrible work.

Review
#908416 Review #908416 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Poor customer service
1.0
Details
I was automatically charged for subscription renewal service.I called to have the service canceled and I was disconnected four times after being placed on hold for several minutes each time. I finally called back after waiting on hold for over 10 minutes to cancel my...
View full review
3 comments
Machele
#1204148

When you signed up and gave them your card info you apparently failed to thoroughly read the conditions. This appears to be a common mistake at this and other dubious websites.

As for Angie's List, I wouldn't trust any of the info anyway. At least you can warn others to stay away from it.

View more comments
Review
#907687 Review #907687 is a subjective opinion of poster.
Service
Angies List Customer Care
Cons
  • Angies list
  • Automatic credit card renewal
  • Customer service
Reason of review
Poor customer service
Tags
  • Angie s List Cancellation Process
1.0
Details
I didn't even know I was on it until I had a few good reviews. Next thing you know you are getting the Super Service Award 2 or 3 years running. Then the non stop pitches begging. Email, regular mail, phone calls. Some might call it extortion. Call it what you want but...
View full review
1 comment
Elize
#1298436

Be glad you didn't pay them! We did for NINE YEARS.

When we wanted to stop they put a red warning on our listing saying that our 30 year old company doesn't meet their criteria for being listed. So much for hundreds of A reviews and super service awards. They want $24,000 to let us out of our contract.

Yep $24,000! They are the worst corporate bullies ever

Review
#904727 Review #904727 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Not as described/ advertised

Angies List in Charlotte, North Carolina - How do I stop Angie's List spamming emails?

1.0
Details
I only wanted to rate one company, and gave them my email address (big mistake). I now get a bunch of email advertisements a day. This is on a business email I use often, so I'd rather not dump the email and start a new one. I've tried calling to ask to remove me, and logged into Angie Lists to set preferences for no emails, and they still come pouring in. Is there a way to stop it? I only wanted to rate one company, and gave them my email address (big mistake). I now get a bunch of email advertisements a day. This is on a business email I use often, so I'd rather not dump the email and start a new one. I've tried calling to ask to remove me, and logged into Angie Lists to set preferences for no emails, and they still come pouring in. Is there a way to stop it?
View full review
Review
#855733 Review #855733 is a subjective opinion of poster.
Service
Angies List Customer Care
Cons
  • Spamming emails
Reason of review
spmming emails

Angies List - Customer Care Review from Springboro, Ohio

1.0
Details
Horrible customer service. Constant, patronizing apologies for an error on their part, but not willing to do anything to resolve the problem in a way that is helpful for me. I will NEVER trust them with my money again! So ironic considering the basis upon which this company was built. Assuring you if you use their list you won't get jerked around and then to be jerked around by them. I don't even want my money back - just want a service I can use it on, but since the original was a "Big Deal" I can only use it on another big deal. So far no "Big Deals" I can use and time is running out. How convenient for them.
View full review
Review
#724874 Review #724874 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Poor customer service

Angies List - Customer Care Review from Chicago, Illinois

1.0
Details
Angie's list received a complaint about my company, and I filled out the "conflict resolution" paperwork "agreeing" to meet the members demands. -Angie's list was supposed to remove the review. -Angie's list did NOT remove the review, which violates their policy. -The catch is that the Angie's list member hired me to follow another contractor. When I got there to do the job, the work was not done by the previous contractor, and if I would do the work it would put peoples life in danger. This is a porch and deck in Chicago. I was to remove a section, and raise it when I replaced. I told the customer that I could not do it, and replaced it without raising, giving them $100 off the $1000 total for labor. -The customer has lied in their libelous reviews online, and say I was paid in full. The payment history, through chase, proves my version. -The customer has lied about other details. Like, the fact that they knew that the city of chicago inspected the porch/deck prior to their negative reviews, and called the structure "dilapidated and dangerous". -The city of Chicago deemed the structure "dangerous and dilapidated". The pic that I posted shows the repair work that I did (if it posts), and how someone could easily fall off the roof on two sides, especially if the section is raised more than one foot. It will be like it is on "stilts". The previous contractor was supposed to build two retentions walls, and raise the roofing, so that I could raise the walkway...but they did non of that work. -The Angie's list member began posting the libelous negative review all over the internet, following the notice that they are REQUIRED to rebuild the structure, "Plans and architect" required. -Angie's list did NOT accept my agreement to raise the section of the deck, and working with the customer, the city, and the new builders. I said "Yes" I will do it, but it has to be SAFE for the members tenants. -Angie's list is keeping the NEGATIVE review, and threatening to post the members complaint in an upcoming news letter (or whatever you call their little publication). -I've filed complaints with an Attorney who is looking into a class action lawsuit. -By doing this, Angie's list is superseding Chicago law, and putting contractors life, career, and freedom in jeopardy. If I do the work and someone falls off and dies, I will be worse off than not complying with Angie's List. However the alternative, to have a one-sided version of a negative review (that is libelous) posted for all to read, is not acceptable either. -Angie's list has a history of bullying the little guy. If you have a similar story (Especially, regarding "the big deal" or any other billing/monetary "issues" with Angie's List), please use information published (not sure what appears after posting) to contact me. Otherwise, post a review HERE, with the title "class action law-suit against Angie's List"
View full review
Review
#676417 Review #676417 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Poor customer service