Product: Angies List Customer Care Rating: 2 Stars Clear all filters (2 of 39 reviews match)
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Angies List in Knoxville, Tennessee - Alert 1 (senior alarm systems)

2.0
Details
during a 60 second conversation; that time can be verified by VONAGE TELEPHONE SCVS, i agreed to renew my contract. amber then made several statements causing me to change my mind. she absolutely refused to let me reconsider during that 60 second conversation. amber then charged my credit card for over $400.00 ALERT 1 internet advertisement states you can cancel at ANY TIME. that statement a appears at least 2 times on their internet ad. i have asked ALERT 1 for a copy of the tape recording. i asked that they polygraph me and amber fink to resolve this situation. amber informed me that my device has't even been working. i have been counting on the device for years for personal safety. again i will be happy to take a polygraph to confirm my experience james stephen johnson
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Review
#937723 Review #937723 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
fraud
Loss
$12000
Preferred solution
Full refund

Angies List - Extremely poor referrals/ exasperating customer service/ bait and switch!

1.5
Details
Called three different trades, all three were unreliable, unqualified, and high priced! Do not buy promo first year. Second year 3 times more expensive, no easily seen in the renewal agreement. Bait and switch, no customer service. Josh in Denver, would not supply his employee number. He was arrogant, indifferent, sarcastic, and lied about refund. Beware of this so called business and business referrals. Josh say's Angie's list has no responsibilities regarding who they refer! "You neighbors recommend our referrals"!!!!! Between unprofessional coming to my home, a non-existent customer service department and sneaky business introductory offer, I was very, very disappointed!
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1 comment
Anonymous
#1056041

It gets worse..Angies List leads you to believe one thing then truth rises up.

- Did you know Angies list earns 15-30% of every sale

- Did you know Angies List charges business owners $150-$1500 per month.

-Did yiu know 35% termination penalty exist for business owner who leave early?

Recently executive changes Ceo-Pres replaced, employee turnover, tuff to do business there.

Review
#528902 Review #528902 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Poor customer service
Loss
$8
Preferred solution
Full refund