I cancelled my membership in 2015, for which I paid $4.79. I was just charged for a renewal, again I cancelled in 2015, for 9.99.
When I called to get help the message said, I see your paid subscription does not offer telephone support, but if you want to upgrade it so we will talk to you please have your credit card ready. Are you kidding me???? So I did live chat and had to go through all the sales pitch questions for 10 mins only to be disconnected. It took me 10 more mins to get another live chat.
Finally after all that it will be 3-5 business days to get the money they should not have taken. How is it that they can get away with charging me double for a membership I cancelled a year ago and I have to wait a week to get the money back.
Product or Service Mentioned: Angies List Membership.
Reason of review: Return, Exchange or Cancellation Policy.