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Avoid Angi. We tried them a second time as a vendor, and our second experience was worst from the first.
Poor customer service/support. They were unable to properly set up our company for the correct services we do and do not do. The were unable to rectify an issue of listing our company in cities and counties we do not service. Angi hounded us for a couple of weeks for us to call clients to go to Angi and leave reviews (we ha over 30 reviews).
Customer service issues with Angi would either not be completed, or we were told they were unable to help. It took over three weeks to cancel after numerous calls. When they tell you a rep will call you back within 48hours, do not hold your breath, we had to call them back after not hearing from them in seven days. After finally cancelling, they billed our card over $400.
We received no invoice, nor email explaining the charges.
Again , we had to call them for an explanation. Avoid Anji like the plague.not use Anji or Angies ListDo
User's recommendation: Do not use Anjo or Angies List, ever.
Monetary Loss: $441.
Preferred solution: Price reduction.
Angies List Cons: Poor customer service, No conflict resolution skills, Empty promise, One bad apple, Slimy.
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