State: Colorado City: Boulder Clear all filters (2 of 666 reviews match)
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We have "cancelled" 2 years in a row yet continue to be auto-renewed. We have found Angies's list recommendations to be un-reliable for the quality of service and promptness of parties involved, therefore decided to cancel the membership. We continue to be...
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Anonymous
#1218619

The same thing happened to me. I finally had to cancel the account that they had on file. This is the worst rip-off company that I have dealt with.

Review
#916944 Review #916944 is a subjective opinion of poster.
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Angies List Membership
Reason of review
Return, Exchange or Cancellation Policy

Angies List review in Boulder, Colorado: Angie's List Billing Practices

Angie's list did two things. First, they added two services, classic car and health, to my account even thought I didn't ask for them. Second, they raised my price from $7.50/mth in September 2011 to $8.76/mth in October 2011 to $10.94/mth in November 2011. That's almost 46% in two months, with ABSOLUTELY NO WARNING OR EMAIL ANNOUNCEMENT. When I called and asked if the price had been raised or if this was a mistake, she told me that "yes, your charge is fluctuating". I said, flat out, answer yes or no...did the the price get raised. She said no. I asked why were the charges higher, and she said "i'm not going to be bullied into giving you the answer you want". At that point I asked for a supervisor. Supervisor was better. She said yes, they raised the price, but she would credit my card for the difference and keep it at $7.50. I asked her about the two services I didn't order, and the explanation was that when I signed up they were included, but they are now "unbundled" and now charged extra. I asked her to cancel those, and the price further reduced to less than $6. Again, none of this was communicated in the emails I get daily from Angie's List. Very consumer-unfriendly billing practices, almost verging on the deceptive. Ironic to say the least.
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#288862 Review #288862 is a subjective opinion of poster.
Service
Angies List Membership

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