Orlando, Florida
Not resolved
1 comment

Grout Smith made me pay 1900$ to clean my Grout in the house and gave me 10 year written warranty on it ,but i was not satisfied when the came to work so i pointed out that they are missing lots of tiles and grout to be cleaned the employees got upset and started getting verbal ,when i called the office they said they don't want to fix it and and don't care for the written warranty ,please don't waste your money as i have done it and experienced first hand

Reason of review: Poor customer service.

Monetary Loss: $1900.

Preferred solution: Let the company propose a solution.

  • worthless guarantee
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AS of Today they have not responded ,and i waisted my 1900$ as the work which they did is already coming out of the tiles ,please be aware this is a fraud company which gives worthless Guaranty for 10 years