I joined four years ago when I bought a new house in a new area. Didn't find anyone reliable so I canceled. I don't like auto renewal so I always make sure to turn that off
Year 1: They auto renewed anyway. I called, they refunded
Year 2: They auto renewed AGAIN. I called, they said it was my fault. I got my CC company involved and they finally backed down. I requested strongly that my information be deleted. They said sure and this would not happen again
YEAR 3: They tried to charge me twice (every three months). I called an get a machine that says my "membership does not include customer service" So I can 1) PAY TO TALK TO SOMEONE or 2) fill out an online form. Filled out form and got no responce
I had to get my CC company put a block on them in order to try and make it stop.
Product or Service Mentioned: Angies List Membership.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $20.
Angies List Cons: Billing process and auto-renewal scam process.