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5.0
Details
I contacted Angie's for information from 2014, not fully expecting a good outcome after such a long time. I spoke with a lady named Donna who researched my request, and in a short time, provided the info I was seeking! She was professional, intelligent, with a warm...
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Review
#812328 Review #812328 is a subjective opinion of poster.
Pros
  • Donna
Reason of review
Good customer service
4.0
Details
Grout Smith made me pay 1900$ to clean my Grout in the house and gave me 10 year written warranty on it ,but i was not satisfied when the came to work so i pointed out that they are missing lots of tiles and grout to be cleaned the employees got upset and started...
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1 comment
Anonymous
#1138756

AS of Today they have not responded ,and i waisted my 1900$ as the work which they did is already coming out of the tiles ,please be aware this is a fraud company which gives worthless Guaranty for 10 years

Review
#802763 Review #802763 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1900
Preferred solution
Let the company propose a solution
Tags
  • worthless guarantee

Angies List Advertising Review from Jacksonville, Florida

1.0
Details
I honestly wish I could give Angie's List less than one star. Advertising our business with them has been nothing but a complete nightmare. We started advertising with them in January and being told that when a customer calls, they rotate the list of contractors. Great, right? No. Not only did it take THREE WEEKS for our "account manager" to give us a call, they take your money and just disappear! And when you call you cant get ahold of anyone. I would call every day, 5 times a day and the usual excuses were "they're in a meeting" or "its lunch time." So every day they're in a meeting all day? Wow. Ok. And then when you try cancel your adverstiment before the next payment, they don't put your cancelation in their computer and take another payment for the next month and take 2 weeks to do an "internal investigation" into their deceptive sales practices. ALL I WANT IS MY MONEY BACK AND FOR SOMEONE TO ANSWER A FRICKEN PHONE CALL! My god. I will never recommend my customers to "trust" in Angie's list! How horrible is it for Angie's list to advertise as a leading trusting company when they consistently scam people out of their hardworking money. I EVEN HAD TO GO TO THE BANK TO CANCEL MY CREDIT CARD BECAUSE THEY WERE STILL TRYING TO TAKE PAYMENTS AFTER I CANCELLED MY ADVERTISMENT! BEWARE OF THESE PEOPLE!! GO TO GOOGLE AND SEARCH THEIR OTHER REVIEWS!!!!!!!
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Review
#791507 Review #791507 is a subjective opinion of poster.
Reason of review
Bad quality

Angies List - Customer Care Review from Boynton Beach, Florida

After one year of paying for the chance to get business from Angies List I have come to the conclusion that I would tell any contractor to run far from the 1 year trap they ensnare you in. I am a paying customer and after I made the commitment for what would be 2 car payments monthly they tell me I need to pay additional fees to get leads from their "NEW" program while I get ZERO calls from the service I paid for !! Saying they are Unethical is being nice !!!
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Review
#786904 Review #786904 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Poor customer service
1.0
Details
The magazine Angie list sends out is a joke. I tried to get estimates on a door replacement and called @ 8 contractors that were in the magazine and only one sent out a person to work up a estimate the other seven tried to work over the phone instead of sending out a...
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2 comments
Anonymous
#1431989

I joined Angie's list a couple of years ago. Got a great contractor from them.

I no longer need the Angie's list services but I am being charged $9.99 every month or every three months on my credit card and I would like this discontinued.

thank you

Carolyne Ruffilo - cwr115@hotmail.com

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Review
#784534 Review #784534 is a subjective opinion of poster.
Reason of review
Poor customer service
Angies List Fence Repair Review from Cocoa Beach, Florida
Angies List Fence Repair Review from Cocoa Beach, Florida
Angies List Fence Repair Review from Cocoa Beach, Florida
Aaa quality fence is on Angie list. They did not fulfill their contract on my fence. Did not use galvanized nails per contract. The rust was dripping down my new fence. He wanted to charge me more to fix their screw ups. Unbelievable!
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8 comments
Rylan
#1204653

wrote:

|Collapse All Reviews

Sort by A-F Grade

F06/03/2016

DON"T USE SLR INDUSTRIES FOR ANY CONCRETE WORK. Sloppy and rushed job.

Marked and scuffed home in course of the cement work. Did not bother to clean up. Cement started cracking within a few weeks between 8/27 and 9/15. They called me for final check, at this point I informed them of the issues I had with their work and that would be with holding final check until issues were corrected.

SLR informed me that work was not guaranteed. Informed SLR of a mess they made, concrete on gutters and on foundation, did not clean up anything. Took pictures of all issues. They also did damage to my driveway.

The black top sunk in from their truck, oil stains. The salesman is a smooth talker and what a sales pitch given. Very disappointed with their work. My review so correct and I have so many pictures to prove it.

You're wrong with your reply and bulling me and threatening me with a lawsuit to change my review. But my view stands, you do a sloppy horrible job. You're a bully because you didn't like my review. And have proof of that too.

Description of work: Re-cemented two stoops and walkways in front and in back of home.

OverallF PriceF QualityF ResponsivenessF PunctualityF ProfessionalismF Services Performed: Yes Cost: $12400 Work Completed Date: 09/15/2015 Hire Again: No How can I post pictures ? Angie list is a scam and fraudulent company.

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Review
#776520 Review #776520 is a subjective opinion of poster.
Reason of review
Bad quality

Angies List review in Bradenton, Florida: Angie's List - Grossly Unfair

3.0
Details
I bought a service through this company and a few days later I found that because of a mistake in the listing, Angies List took $199. From me because they did not make sure this vendor could service the area where I live! The vendor contacted me and said he would ask to have the money returned. I waited, then tried to get my money back through Paypal because I had paid through them. Paypal denied my request because the payment was authorized. I find now that I have to ask for my money back within 30 days for a refund. Now they will give me nothing else than a credit on another deal. This is unfair and misleading in their advertising. Who is to protect me where this kind of policy is in effect? I asked for my money in 38 days, they require a request in 30 days. I will never again use this company and have asked for cancellation of my membership!
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1 comment
Anonymous
#1132461

I was able to get my money back. The issue has been resolved

Review
#704196 Review #704196 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$199
Preferred solution
Full refund
On Aug 24, I purchased a house cleaning "Big Deal" from Angies List that was sent to me by Angies List in an email. On the Big Deal ad Angies List stated that the company would contact me within forty eight hours. It is Sept. 9 and I have had no contact. I have...
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1 comment
Anonymous
#1172866

I got ripped off for $1499 for a "Big Deal" on Angie's List. It's rating system doesn't seem to any longer be for the benefit of the consumer, but instead for the contractors who pay to be on their list. I've bought several "Deals" promoted by Angie's List and all have been far less than quality, as indicated by the "A" rating on Angie's List.

Review
#696602 Review #696602 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Not as described/ advertised

Angies List review in Dunedin, Florida: Will not record a company's fraud unless she gets paid!

1.5
Details
I live in Pinellas County, Florida. I tried to lodge a complaint against a company attempting to perpetrate fraud on homeowners, especially senior citizens and Angie's List would not record the complaint and attempted perpetration of a crime UNLESS I PAID FOR MEMBERSHIP!!!!!!! If anyone has to pay to report anyone trying to scam consumers, how can one trust that the contractors on her list are honest? If this doesn't work so I guess I will have to report this to local, county, State and Federal Law Enforcement. I do not know why you require us to write at least 100 words if one can make one’s input succinct.
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Review
#663921 Review #663921 is a subjective opinion of poster.
Cons
  • Dishonest privacy policy
Reason of review
Poor customer service

Other Product Review

Concrete wizard.sad. vanished when a return service was needed jerked around big time
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Review
#661317 Review #661317 is a subjective opinion of poster.
Reason of review
Poor customer service