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1.3
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Customer service
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Update by user Nov 27

This website is simply no user-friendly, to the point businesses posting should be wary of using it.

Original review posted by user Nov 26

Angie's list is now free but sectioned into very small territories. So if you want access to reviews in a town 30 miles away, you have to register for THAT Angie's list profile even if your own profile covers a 50-mile radius.

If you already have a profile, registering anew for the second territory won' work (even if their customer service dept. tells you to do just that) because it reverts back to the town where you started. You're being run in circles.

There is no search for company name - only type of business. So if you're searching for various companies under a specific type like plumbing, you're good to go if you can get in.

If you know what company you want and simply want to read its' reviews, there is no means to do so.

It's like dealing with AOL back in the day. Definitely a DETRIMENT to the businesses it purports to support if potential customers cannot access what they need.

Product or Service Mentioned: Angies List Website.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Nov 26.
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