State: Indiana City: Indianapolis Product: Angies List Membership Clear all filters (7 of 160 reviews match)
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1.0
Details
We have been Angies List business members for 9 years - Super Service Award winners every year. The cost for us has doubled every year with no noticeable change in the service they provide us. This year they decided they wanted out credit card 9 months into a new...
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Review
#1337125 Review #1337125 is a subjective opinion of poster.
Service
Angies List Membership
Pros
  • Phone did ring
Cons
  • Everything else
Reason of review
overall service
1.0
Details
I joined four years ago when I bought a new house in a new area. Didn't find anyone reliable so I canceled. I don't like auto renewal so I always make sure to turn that off Year 1: They auto renewed anyway. I called, they refunded Year 2: They auto renewed AGAIN. I...
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1 comment
Anonymous
#1524867

The same happened to me. 2 years ago I got an email stating that my membership had expired.

I was offered in the same email $9.99 to continue. I never responded. Unbeknownst to me a second email followed a month later (I just found this email by doing a search) in it they say that I will be seamlessly transitioned from month to month to an annual membership because the membership I had been on will be discontinued (remember the previous email said my membership was expired?).

The new membership, which I never agreed to, comes with all new conditions of automatic renewals etc. they’ve been unauthorized charching my credit card for two years.

Review
#1296948 Review #1296948 is a subjective opinion of poster.
Service
Angies List Membership
Cons
  • Billing process and auto-renewal scam process
Reason of review
Return, Exchange or Cancellation Policy
Loss
$20
Tags
  • unreliable companies
1.0
Details
all conversations are recorded) No attempt to charge my card should be done by Angies List, I do not give permission to withdraw from my credit card accounts. Cancel and send me an email of confirmation, effective today 3/20/18 1:56pm I understand you are doing your...
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Review
#1215165 Review #1215165 is a subjective opinion of poster.
Service
Angies List Membership
Cons
  • Misleading representation
  • Misleading info to make a sale lies
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1200
Preferred solution
WAIVE CANCELLATION FEE, FOR MISLEADING INFORMATION
Tags
  • Angies list advertising ripp off
1.0
Details
I haven't been a member at angies list for a couple of years. I suddenly get a renewal charge on my credit card. I called AL to inquire and cancel but their recording states 'phone service not included in my subscription'. I received a robot message from AL...
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Review
#1166465 Review #1166465 is a subjective opinion of poster.
Service
Angies List Membership
Cons
  • No conflict resolution skills
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
1.0
Details
I am a service provider that has been advertising on Angies List since 2013. I am currently paying $212.00/mo. for my advertising. I have won both the 2014 and 2016 Super Service awards. Angies List did nothing for me. If I wanted decals for my business vehicle, I had...
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Review
#1069699 Review #1069699 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Poor customer service
Loss
$12000

Angies List in Indianapolis, Indiana - Pricing Scam for Members

4.0
Details
Be Warned! If you are paying more then 30$ a year your paying too much! I have been a member for years paying 70$ each year. Now they have the same exact subscription for just 30$. Once I found this out I tried calling to adjust to this price, cause I don't really need to have this service, but if I'm keeping it I want the cheapest price. The call is what really made me angry. The rep didn't even offer the new prices until I started getting upset and basically told me that THEY WILL NOT OFFER IT TO YOU FIRST! YOU HAVE TO KNOW ABOUT IT!? What kind of scam are they running that existing customers have to know about the price changes in order to benefit but anyone new gets the cheaper offer? Talk about rewarding customer loyalty. I got all my money back, but this is what the rep ended up telling me... Local Home or just the Health list was 10$. They made sure to keep reinforcing that its "online only", but I wouldn't want to sit through another terrible phone conversation with them again. Both lists was only 30$ and was "nationwide" which just meant the extra $20 I was paying for another area was useless now too... You have to inform yourself or you will pay, literally.
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Review
#518867 Review #518867 is a subjective opinion of poster.
Service
Angies List Membership
Loss
$90

Angies List in Indianapolis, Indiana - Angie's List refunds a billing error with an INVALID CHECK for $29

My Angie's List membership expired last year(2013) and I chose not to renew it. However, I noticed two $29 charges on my credit card for renewals. I received refunds for both charges, and was told they had no idea why I was continuing to be charged. In April of this year(2014) I noticed two additional $29 charges on my credit card for renewals. After contacting Angie's List again, I received one refund for $29. When I asked about the 2nd refund they said it had also been sent to my credit card. However, my credit card company had no record of receiving the second credit. After several discussions, Angie's List offered to send me a refund check for $29. I received the check but when I attempted to cash it I was told the check was INVALID!! If anyone has cancelled their membership or has a current one, check your credit card statements for bogus charges from Angie's List. I was charged (4) additional times after I cancelled mine, and if I hadn't looked closely at my bill they would have received that money.
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Review
#518172 Review #518172 is a subjective opinion of poster.
Service
Angies List Membership
Loss
$29