State: Indiana City: Indianapolis Clear all filters (27 of 666 reviews match)
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Angies List review in Indianapolis, Indiana: Unauthorized charges

They keep charging me after I cancelled years ago and won’t refund more than 30 days back.
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Review
#1177980 Review #1177980 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
all star insulators did not and would not honer the contract did not put 14 to 16 in of insulation in would be luckie if he did 6'' refused to complete the garage use my vac and did not clean up took my tape with him. sam who said he was the owner and did not do and...
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Review
#1177559 Review #1177559 is a subjective opinion of poster.
Service
Insulation Service
Cons
  • Company you listed
Reason of review
Not as described/ advertised
Loss
$1150
Preferred solution
Price reduction
I purchased the service a year ago and found it so unhelpful that I never used it. The auto pay kicked in over Christmas so did not catch it. Missed their "refund window" by a couple of days and am stuck with another year of bad product! I really didn't get any help...
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1 comment
Anonymous
#1425728

Also....they contract with a service that can find your new credit or debit card numbers if your old cards are cancelled or expired. They also have verbage in the agreement to renew at increased rate without notifying you.

At year three my yearly subscription had more than tripled. I am cancelling through certified mail for a paper trail.

Review
#1167657 Review #1167657 is a subjective opinion of poster.
Service
Angies List Silver Membership
Pros
  • Never used
Reason of review
Return, Exchange or Cancellation Policy
Loss
$24
Preferred solution
Full refund
1.0
Details
I haven't been a member at angies list for a couple of years. I suddenly get a renewal charge on my credit card. I called AL to inquire and cancel but their recording states 'phone service not included in my subscription'. I received a robot message from AL...
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Review
#1166465 Review #1166465 is a subjective opinion of poster.
Service
Angies List Membership
Cons
  • No conflict resolution skills
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
1.0
Details
don't ever sign up for this. you sign up and they automatically renew without your knowledge. you call them and they hang up on you. you complain on a chat and they disconnect you. I asked to cancel this when I first got it, but without my knowledge they were renewing...
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1 comment
Anonymous
#1407479

I just the exact same experience! They actually say they will refund this year's charge, but will not refund the previous year's charge, that I just became aware of.

I had actually gone into my account in 2016 and canceled their auto renew, at the same time I canceled my membership...but apparently, they are in the practice of turning auto renew back on! As you so perfectly stated, they would never even make their own list!

Review
#1144459 Review #1144459 is a subjective opinion of poster.
Service
Angies List Silver Membership
Cons
  • Lack of results
  • Poor return on investment
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
  • Account Renewal
1.0
Details
Angie's List billed me for a Gold Membership which was not authorized . They advertise themselves as free ? No response from them and no way to delete a credit card on file .
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1 comment
Anonymous
#1354576

If you put it on a credit card, particularly American Express, call them and complain. They will usually charge these things back to the company.

The company usually does not dispute because They do not want continuing problems with American Express. This is my recommendation that they want 50 word in this response so I'll keep on talking yada yada yada.

Haven't got to 50 words so I'll keep on going until his sign indicates that I have reach that number. Still not there but I must be close.

Review
#1078127 Review #1078127 is a subjective opinion of poster.
Service
Angies List Gold Membership
Cons
  • Renewal and refund policies
  • Being auto renewed when i thought it was cancelled
  • Poor customer service
Reason of review
Problems with payment
1.0
Details
Just got off the phone with angie list to cancel my subscription. I only subscribed to angie slits and paid the $59.99 fee so I have them to back me up in case of poor craftsmanship. I did get a bad contractor who didn't perform his job well and Angie slits did...
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Review
#1077612 Review #1077612 is a subjective opinion of poster.
Service
Angies List Gold Membership
Cons
  • Cannot cancel membership if dissatisfied
  • Being auto renewed when i thought it was cancelled
  • Automatic credit card renewal
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund
1.0
Details
I am a service provider that has been advertising on Angies List since 2013. I am currently paying $212.00/mo. for my advertising. I have won both the 2014 and 2016 Super Service awards. Angies List did nothing for me. If I wanted decals for my business vehicle, I had...
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Review
#1069699 Review #1069699 is a subjective opinion of poster.
Service
Angies List Membership
Reason of review
Poor customer service
Loss
$12000

Angies List review in Indianapolis, Indiana: Defamed & Slandered Business

1.0
Details
We were posted on Angie's List by one of our previous customers who felt we should be there & we have mixed feelings since customers are able to lie about the circumstances when dealing with us. So, we have decided we will never advertise with them because they obviously do not monitor the reviews, nor do they understand the difference between slander, libel or defamation of character. If it didn't cost so much, I would have an attorney call & explain it to them. There are always other considerations not being mentioned in reviews, especially those less than stellar like lonely women not being serviced by a repairman or customers pissed because they didn't get something for nothing or what they needed for little or no money or because we could not make it available for them. We are always honest with our customers but they are not honest with us & we recognize this when dealing with them. People hide behind their computers & they have lost their manners. When you are soliciting for a service that does not mean they work for you. They are performing a paid for service for you & they are not your slaves nor do they have to put up with your abuse. It's their money funding the business, not yours. You are just a customer & you do not dictate the terms under which we work. You either trust us to do our job or you don't & if we don't do something for you it is because there are other pressing matters like getting the area fields cut before the fires start or making sure our elderly customers don't die in the heat or anyone losing all their food because the fridge is going down or people who help disabled persons continuing to function. There are always priorities & people dying or struggling will take more precedence over non-emergencies. People need to get over themselves & start asking questions instead of making accusations. If you feel you are not being serviced, then ask or go somewhere else, but leaving negative feedback after you have become abusive towards a business just means you were a head case to begin with. Maybe someone was dying & had to be rushed home to die or recover or maybe there was a real & impending danger in the community. It doesn't really matter which but I will say this, we never promise anything to our customers we cannot deliver & if someone says otherwise, they are lying & being vindictive & malicious when they state so in their review of us because they didn't get what they wanted for themselves or the answer they wanted to hear. We've been doing this for a while & we are good at what we do & we can pick & choose our customers & if you left negative feedback, then we are relieved you will be going elsewhere because we didn't want to deal with you in the first place. There appears to be a real rash of insanity in this country with people thinking they are entitled & have the right to make demands of others. There is no such thing as something for nothing & you people need to get real. You need us to fix your stuff but we surely don't need you. We value & appreciate our good customers but they are becoming few & far between. It is the people at large who are making it more difficult to be in business these days & more stressful. You are the ones who elect the idiots who pass the legislation & you are the ones who vote for the freebies that need to be paid for by someone. You want change, then change yourselves & your expectations. If you don't give courtesy, you won't get it. If you are not reasonable or understanding, you won't get it. You bought the equipment, we didn't. You used it, we didn't. We will try to help you fix it, but you better take responsibility for yourselves because we didn't build it either. We will help you in whatever capacity we can because we are knowledgeable about what we do. But if you abuse our services, then you can go elsewhere & abuse someone else because we have better things to do.
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Review
#1064370 Review #1064370 is a subjective opinion of poster.
Service
Angies List Advertising Review Listing
Reason of review
Angie's List lacking sense
Preferred solution
Contact business before negative reviews posted

Angies List review in Indianapolis, Indiana: Angie's List is a Terrible Company

1.0
Details
Angie's List is a terrible company. I say this for several reasons: 1. they promote company's as A rated (because their vendors pay them to be A Rated) 2. They promote companies that are not legally licensed. 3. They use very pushy tactics to ignore consumer requests and complaints. I hired an A Rated vendor I found on Angies list to seal and stripe my black top parking lot. He sprayed a car in the next parking lot and turns out he has no business license or insurance (lesson to always check for these things but at the time I trusted Angies List was a reputable company). Angies List openly promotes them and Im not sure how or why. Well the why is because they sucker these people into buying their terrible product. Angie's List wouldnt do anything to help me, they offer no member support unless your a certain level member which is BS too Im sure. Angies List would not post my feedback for the vendor on their website. Do Not Use Angies List, Consumers and Vendors both BEWARE!
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Review
#1059757 Review #1059757 is a subjective opinion of poster.
Product
Angies List Website
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund