Conowingo, Maryland
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1.0
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I first signed up for the advertising service. Then, after not receiving any business, they try to sell me something else.

I find out that my account manager had lied to me and did not even send out or go through the list of customers that i had sent him for reviews. He tells me that I must have all these specials where they get a cut of the sale for doing absolutely nothing. After I finally had enough and try to cancel, I can not reach anyone for months and do not receive returned phone call even though I am still being charged monthly. Finally, I am able to reach my account manager because he accidentally calls me trying to sell me a new service they just rolled out.

I cancel at this time, but not only can I not receive any compensation for the last couple months that I was trying to cancel, but I receive phone calls from another account manager telling me that they are aware of a problem with untrained account managers due to an influx of hiring.

AT THIS POINT SHE TRIES TO SELL ME SOMETHING AGAIN!! I still have not been able to resolve my issues and we are going in to month 4.

Product or Service Mentioned: Angies List Manager.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Full refund.

Angies List Cons: Only interested in your money, Terrible customer service, No conflict resolution skills.

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Anonymous
#1157803

Fair warning, you will find the renewal charge on your account, even years later. Best to just cancel the credit card or bank account. This is the worst rip-off company that I have encountered.