Angies List Reviews in Mechanicsburg, Pennsylvania
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Angies List review in Mechanicsburg, Pennsylvania: Angie's List allows false reviews to remain on their site
Our business has a free listing on Angie's list because some of their members reviewed our company. We have had plenty of good reviews but recently one of their members posted a completely false and negative review of our company. They complained about a service that was done at their home when we have no record of being at this customer's home in the last 4 years. I replied to the review asking Angie's list to remove it and explained why. In short, their response was that because we've acknowledged he is one of our customers, they will not remove the review even though I provided them with all of the customer's history with our company to prove that it was a false claim. The funny thing is, this is happening after I have declined repeated solicitations from Angie's List to pay for advertising on their site. One has to wonder if this is just a bully tactic by Angie's List to try to force companies to pay them for advertising. Bottom line, do not believe what you see on Angie's List. Do not trust them and if you own a business, do not allow them to bully you into paying for advertising on their list.
- Not intersted in fix
- No help from resolution department
Reason of review
Poor customer service
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