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Angie's List is a scam. After your company gets added they contact you and tell you that your company has been added and reviewed. If you'd like to have an enhanced listing you can pay us for that. They specifically outlined to one of my vendors that what they...
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127 comments
Anonymous
#1678275

After looking at several reviews on Angie's List I am pretty sure that they add fake reviews to their site. While it looks like they leave the negative reviews, they bury them with tons of fake positive reviews. From years of dealing with Amazon products, I've learned to completely ignore 5 star reviews because most of them are fake.

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Review
#192837 Review #192837 is a subjective opinion of poster.
Resolved
2.1
Details
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Angies List - Contractor I hired from them was a nightmare
Terrible company. Horrible workmanship. Hired them to replace my sub floor and install laminate flooring. They covered up my heating/cooling vent with sub floor and laminate floor. When they cut the hole it was in the wrong spot. When they came back to repair the vents...
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Review
#1420366 Review #1420366 is a subjective opinion of poster.
Service
Esser Builders Ii Flooring Installation
Cons
  • Fake reviews
Reason of review
Bad quality
Loss
$4700
Preferred solution
Full refund
Tags
  • Construction Fraud

Angies List - Pissed consumer issue

1.0
Details

Update by user Oct 29

Angie’s list never replied to me either by email or phone! If they attempt to charge me again I’m contacting BBB and attorney General with a complaint

Original review posted by user Oct 29

I received a message about a complaint with Angie’s list the message sent a link to reply which asked for my e-mail and password. I pressed forgot password so they sent me a message with link to reset the password, the link message said they sent me a secure password, which they did not. Think I was Pissed before?
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Review
#1693163 Review #1693163 is a subjective opinion of poster.
Product
Angies List Account
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$56
Preferred solution
Full refund

Angies List - Invoice charging me for work that wasn't performed

1.0
Details

Update by user Oct 08

The contractor wanted the kitchen refrigerator and hot air furnace moved by the owner which was not necessary and not done. The contractor's invoice had misinformation in it and not yet paid pending corrections.

Original review posted by user Oct 08

The contractor is one that was preferred by USAA insurance. They submitted a contract to repair the kitchen ceiling that damaged due to the failure of the hot air furnace condensate pump. The damage consisted of water slowly dripping down when the furnace was on. The contract showed the area to be repaired and erroneously included the area around the furnace which did not suffer water damage. They invoiced me for asbestos removal which was done by another contractor
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Review
#1674585 Review #1674585 is a subjective opinion of poster.
Service
Ceiling Repair
Pros
  • Resolve contract issues
Cons
  • Not making changes or corrections requested
Reason of review
Bad quality
Loss
$3
Preferred solution
Approve the changes I made and justify all cost. involved
Tags
  • Inflexible And Poor Customer Servi

Angies List - Had a terrible iron worker from Angie’s list

1.0
Details
This guy was more interested in free things from my house refers than doing the job I paid him to do! I’m sorry I hired him! Angie practically threatens you if you try to cancel! Then they charged me via paypal today for no reason! No notice of the charge! I did not authorize it! And you can’t call them as they are closed! What crap!
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Review
#1666846 Review #1666846 is a subjective opinion of poster.
Cons
  • Take your money for nothing
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
1.0
Details
Angies List is a waste of time and money
Angies List is a waste of time and money
Angies List is a waste of time and money
Angies List is a waste of time and money
Angies List is a waste of time and money
Last month, I went to Angies List to find a furnace duct cleaning company for my rental property. I had to go through a series of questions (name, email address, phone number, etc.) before I could get to any recommended contractors. I finally got a short list of their...
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2 comments
Anonymous
#1516220

I think ANGIES LIST is a spin off scam co of TRUMP! total waste of time - ALL i am going to say/waste bc I ain't wasting more time typing crap about this BS svc: ANGIE.

if the below (from ME, to contractors on ANGIES LIST) ain't detailed enough what I want done..THERE'S A PROB and it ain't ME. Anglie can blow it. Contractors listed by "ANGIE" either didn't show up, didn't reply, or worse.. One contractor did show up - only to say, "i don't don't do this kindda' stuff".

WELL.... can anyone with ANGIES LIST fricking read?? This below list/email to prospective contractors aint detailed ENOUGH / WHAT THE HECK I NEED DONE / WHAT ONE IS BEING ASKED TO PERFORM/PROVIDE JOB QUOTES:"Hi, Rafael - Have a few projects I need done asap, please. However, the project about "the pavers", that project is to be done very last.

Thank you.

Look forward to hearing from you - J.B.Need nine (9) holes dug & placement of four (4) 'concrete pier blocks' in 4 holes - all holes to prep for assembly/installation of soon-to-arrive carport (8'x10') to arrive (carport is being assembled/installed by a company) & to plant small trees; Need placement of wire mesh fencing (20' x 32' x 40' x 12') - fencing does not require any digging/posts - will use zip ties/stakes/mallet; Need (~ 200 sq ft) area (gravel/soil) leveled, with all gravel removed & surface area level (and without medium/large-sized rocks) to prep for placement of artificial grass (already purchased/pre-cut, but will need cutting to fit small ground area of ~ 200 sq ft - grass will be secured to ground with ground spikes); Need placement of (5' x 3') wood gate (gate already purchased/built, but I need two (2) holes dug & placement of 2 wooden poles & brackets/secure gate to pole [doesn't need handle or latch/lock]; Place/secure 2 (6' x 8') pre-assembled bamboo panels (exterior), stabilizing both with ground support; Ground surface for all needed projects is gravel/soil; Need RV door (2) screens (31" x 23" & 20" x 23") replaced; Need placement of sun blackout screen at RV exterior windows & placement of RV windshield (exterior) UV shield; Will reimburse for fuel, expenses/materials; After all projects completed, need estimate for placement of concrete 4' x 12' pavers (no cement) at 8' x 20' area (surface to place pavers is soil/gravel); Need all trash/left over materials to be hauled off to dump yard; Need small propane gas grill/tank, 2 RV tires and small inflatable raft - all hauled away; Will need contractor to pick-up all needed supplies and plants at Home Depot. Thanks - J.B."

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Review
#1293194 Review #1293194 is a subjective opinion of poster.
Service
Apex Clean Air Air Duct Cleaning Service
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Replace all damaged grates
2.0
Details
I contacted your Co and immediately after hanging up, a contractor called me, was interested, came the next Day with a friend, was pleased to stain my front porch and back two steps. Very pleasant, told me he could do it right away, came the next day, told me he had...
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Review
#1688879 Review #1688879 is a subjective opinion of poster.
Service
Homeadvisor Painting And Staining Leads
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Let the company propose a solution

Angies List - I'm not happy. How do I file a complaint?

I've tried several #'s to get a live person to talk to at Angie's List, to complain about what happened at our home today with T.J. from Star Window Service today. I see that people do file complaints on the site about business'es on Angieslist, and that is what I want to do... BUT, I kind not get back into the window cleaners site anymore. When I try to find another window cleaner, none at all show up! Was I blocked out??? When T.J. from Star called me yesterday we talked price per window even those that go up or down, and about screens.. I believed we were on the same page for his price. (I hope you know there are always two sides to any story??) It's sooo important to me. The problem I want to caution people about is, make sure you count each window glass, on both sides or you won't be happy when your told more money then first price quoted. I had my own window and cleaning service, and we never bid a window job this way. He did not try to work with me when he knew I was not happy. I was surprised he didn't even appreciate that we had everything ready for him to just start cleaning the windows. My husband removed all the screens and cleaned them. (I told T.J. my husband would have the screens out and clean them, so he knew he did not have to do them.) When he arrived he asked me again about the screens? I reminded him about my husband removing the screens and cleaned the screens...I mentioned my husband also cleaned the window tracks... I also told T.J. we pulled out the furniture for him to just be able to start. (Except my office I asked if he needed me to remove the boxes under the window, and he said it's fine.) I thank people for there kindness in moving things. It better (if possible) for both side really. For a few minutes we tried talked about the price, going back to just what we talked about him doing and forget anything else. I'm unhappy things turned out the way it did, it was unnecessary.Beware, count each and every glass on both sides, (inside and outside + screens. Make sure to ask $ about moving anything too.Thanks for your time. Please let me know why I can't find window washers anymore with Angies List.? I'm not a bad person.Sincerely,Amanda Hertz-CriselPSA phone # to talk to someone would be helpful for times like these.
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Review
#1696053 Review #1696053 is a subjective opinion of poster.
1.0
Details
Company is automatically renewing 12-month contracts without notification. when I called to talk to them about it I got sent to someone by the name of Alex(would not give me any other way to identify him). I explained to Alex that I have been doing business with...
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Review
#1551867 Review #1551867 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$180
Preferred solution
Full refund

Contact Angies List Customer Service

Mailing Address:
Angie's List
1030 E. Washington St.
Indianapolis, Indiana 46202
United States
Phone:
(888) 944-5478
All Angies List Contacts

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3.5
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After receiving an Angie's List brochure today, I took a look at my account and found that my renewal date was out to May 2021. When I called customer service they agreed that, even though my account is shown to be an annual renewal, I was renewed to 2021. I found...
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Review
#1552241 Review #1552241 is a subjective opinion of poster.
Cons
  • Unnotified automatic renewals
Reason of review
Multi year automatic renewal
Loss
$78
Preferred solution
No automatic renewals, verification that my credit card was removed from their website