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Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Angies List review - Contractor I hired from them was a nightmare
Terrible company. Horrible workmanship. Hired them to replace my sub floor and install laminate flooring. They covered up my heating/cooling vent with sub floor and laminate floor. When they cut the hole it was in the wrong spot. When they came back to repair the vents...
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Resolved
Review
#1420366 Review #1420366 is a subjective opinion of poster.
Service
Esser Builders Ii Flooring Installation
Cons
  • Fake reviews
Reason of review
Bad quality
Loss
$4700
Preferred solution
Full refund
Tags
  • Construction Fraud
1.0
Details

Update by user Jun 04, 2016

Update: After filing a complaint with the BBB, Angie's List provided a full refund, in addition to letting me use the site free for the rest of the year (though I don't foresee that I will).

Original review posted by user May 13, 2016

I joined in Jan 2016 but a month later the website location search...
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Resolved
Review
#847188 Review #847188 is a subjective opinion of poster.
Product
Angies List Website
Cons
  • Cannot cancel membership if dissatisfied
Reason of review
Damaged or defective
Loss
$60
Preferred solution
Full refund
I used Net Siding via an Angie's List promo for 16 hours of painting. Ed Trigo, the so-called "marketing director", came to my home and assured me that his "painters" would do a great job. That was when he wasn't trying to sell me windows. I asked him directly such...
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3 comments
Revengeissweet
#917693

My issue is resolved and Angie's List seemed to be helpful in making it happen. I received a full refund from the contractor which frankly shocked me.

The contractor mailed me a money order which tells me they were not on the up and up anyway. Angie's List let me know it was coming after I received it but up to that point had merely stated that if the contractor did not respond to their request for resolution they would put them in a "penalty box". There was no update on any progress until the refund arrived. Angie's List also sent me a new survey asking me to review the contractor again based on my refund.

They stated that due to the resolution they would "discard the report I originally submitted". In other words, take down the negative review. That's not right. This means that all anyone will ever see is positive reviews for contractors, no matter how bad they are!

Due to this experience I have cancelled my membership and find contractors on my own now. Angie's List does not vet these people enough for my liking.

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Resolved
Review
#522136 Review #522136 is a subjective opinion of poster.
Loss
$399

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Mailing Address:
1030 E. Washington St.
Indianapolis, Indiana 46202
United States
Phone:
(888) 944-5478
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