Angies List
Reviews and Complaints
Angies List Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Angies List has 1.5 star rating based on 273 customer reviews. Consumers are mostly dissatisfied.
27% of users would likely recommend Angies List to a friend or colleague.
- Rating Distribution
Pros: To see a variety of ratings, Fairness to the customer, Prompt quality service.
Cons: Poor customer service, False claims, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Angies List has 1.5 star rating based on 273 customer reviews. Consumers are mostly dissatisfied.
27% of users would likely recommend Angies List to a friend or colleague.
- Rating Distribution
Pros: To see a variety of ratings, Fairness to the customer, Prompt quality service.
Cons: Poor customer service, False claims, Customer service.Recent recommendations regarding this business are as follows: "do not sign up for choice home warranty", "Stay away from angi", "Prompt, expedited the job in a timely manner. I will hire him again.", "Don’t ever use them wish I never did now they say I own them1800", "Find somebody in the phone book".
Most users ask Angies List for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
ANGIE LIST EXPIRENCES
Job done 8 months, not complete
Preferred solution: Let the company propose a solution
User's recommendation: Check reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not use Choice home warranty
Threw
Automatic renewal to 2021
- Unnotified automatic renewals
Preferred solution: No automatic renewals, verification that my credit card was removed from their website
*** Company
- In the past good contractors
- Live or on web site
- No customer service skills at all
Preferred solution: Full refund
I Don't Trust Angie's Ratings and Neither Should You!
I came to the website to see if other people were aware of Angie's is Mathematically challenged rating scale. I became aware after discovering that a company I hired was active but had many F's for lying about pricing (as they had done to me), the bad companies employee privately admitted that owner always raised the price after work was done, telling the customer that they confused his quote with another business.
I asked Angie's to explain why this unethical business had an A rating. I was told that they had a lot of A's and B's and C's etc. but since they had more A's than F's and D's, that it worked out in grade school that would be a C grade as anyone with experience with division will tell you. I said that depends on how you calculate it based on median, mean or average - the rep was lost and just repeated the spiel.
I tried to explain but just heard the spiel again. I gave up -I passed Calculus and handled a $50 million budget - don't BS me, Angie! *The worst thing is you can't read reviews - only the last 3 posted. You must speak to a representative and ask about the number of D's and F's.
I was told by customer service they can't see the reviews - um, I don't think so...* Likewise, a different company that ripped me off approx.
8 years earlier is on their list with an A rating and I asked and sure enough lots of F's. I rate Angie's an F for lying which based on New Math would be an A on their site...
- Inability to see all rankings and reviews
- False claims
- Continue to recommend businesses who abuse customer trust
Preferred solution: Let the company propose a solution
Vogel Concrete Construction
- To see a variety of ratings
Preferred solution: court
Bad handyman
I needed a back door replaced, some hardiboard replaced, a new flushing mechanism in a toilet and some plaster work on ceiling to repair water damage. He took the toilet mechanism when he left and my toilet still ran.
There is *** in my siding where he obviously missed with his hammer, the siding is uneven, there was plaster all over the floor, and no clean up at all. Angie's list put him in the "penalty box". I cringe every time I hear their ad about their guarantee. They suggested I go to the BBB.
I am left with paying again for work I was supposed to have had. The handyman grumbled about the deal he had with Angie.
- Does not guarantee providers work
Preferred solution: Full refund
You gotta dig deep...
Preferred solution: Let the company propose a solution
The service is worthless in my community
- Cannot preview contents of site
Preferred solution: Full refund
Angie's List IS all about the money, not helping as they claim
- Are not intersted in a fix
Preferred solution: I doubt there is a solution for shoddy business ethics
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Virginia Beach, VirginiaAttention Contractors Angies List wants to take away your rights!
- Are not intersted in a fix
Angies List is Pay for Play
Angie's List is where people who already have trust issues with Contractors go - the problem is the entire game is rigged as usual. We were an AL company and all they want from us is MONEY.
We get calls from people we would never do business with because they are already so freaked out by what might happen or their last experience with a contractor. Most of us (contractors) do honest work for fair prices, not all but the ones who have been in business over 10 years. What the public doesn't understand is what we go through just to be able to provide you the public with service. We are constantly harassed by OSHA, Building Code Enforcement, The EPA, IRS, Workman's Comp, the city, the county, the state, the feds.
We train our people to no only be good builders but they also have to constantly be aware of what they say, how they say it and who is listening - we have to act like investigators during additions and remodeling, Lawyers when we write contracts and still we get treated like thieves when we ask to get paid. If the average person understood how difficult it is to become a contractor, all the red tape we must cut through every time we practice our trade - if they say how we get constantly bombarded by new and ridiculous codes and laws - NO ONE WOULD BECOME A CONTRACTOR BY CHOICE. However, I happen to work for a guy who has a passion for building and is quite good at it. We are people just like you.
Angie's List took 2400.00 from us last year and we got ZERO from it. Now they come back to us and want us to spend 16K this year and they swear it will be different this time. Think about this people - If you add up all of the costs - WC, Insurance, Vehicles, Maintenance, Tools, Continuing Education, Overhead and Consumables - where is there room for a 16K program that nets you nothing? Can't anyone understand why it costs 125.00/hour to have a guy come to your home in a truck?
Does anyone go to the car dealership and expect a free engine diagnosis? Do you get free Doctor visits? We bust our butts to serve our customers - Angie's List complicates the process and gives folks a false sense of security because one need only pay to play... Stop being lazy and do your own homework - call the chamber of commerce - look up public records and see who has had legal action and how it was resolved.
We look at you the same way - we have to because we have been burned by people of limited integrity too.
Meet with us - talk to people - find out who you can trust and then get involved. A much better process than a web service could ever hope to provide.
- Are not flexible
- Constant phone calls
- Fix is to dump in more cash
Preferred solution: Stop calling me with solutions that require me to pay to resolve. They want to help me but it will cost me 16,000.00 in advertising. Not a real fix.
It's hard to get rid of them.
Preferred solution: Please stop contacting me.....GO AWAY!
Angie's List is a SCAM
Preferred solution: Knock off your tiered results nonsense. This greedy *** has got to stop.
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Fair warning, you will find a renewal charge on your account, even years later. Best to just cancel the credit card. This is the worst rip-off company that I have encountered.