Dany M

Bad account management

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For the last 2 months, I am trying to change the areas that I advertise with Angies. My account manager pulls this and in the office, everyone says that only he can deal with that and I have to learn to work with him.

I tried to set up deals and that is for the last 4 months ( after 1 month I lost any hope that he will do anything). Every time manager will call and no one does.

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Preferred solution: Some one to talk with that have authority to take action.

User's recommendation: Make sure that you can change an acount manager.

Matheus D

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Verified Reviewer

Lies about the cancelation

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At the begging I had a good experience with them, I set a deal with Sean Stuart for a big amount, for me, $ 1,350.00 monthly and we agree to pay monthly so if they don't provide the services that I expected we can cancel.

But my nightmare started when I want to cancel the services.

Today, Dec 16, after 3 emails, Dec/4, 14 and 16, that I sent to cancel with no answer.

I called my "senior client success manager" Chase Barber to ask for the cancellation and the waiver of the monthly payment that was done on Dec/13, after I asked for the cancellation.

So after this he told me that to cancel he can't waiver the monthly payment and I need to pay 35% of my whole contract, that its more than $3,500.00, that it's really new for me.

He told me to click in one link and at this pdf I found the termination fee that I never agreed and never been mention before.

I'm my opinion this is much more than simple unethical.

Our partnership ended when he told me that doesn't matter that he is not delivering what the company promised me under the contract.

But he can't waiver the charge to cancel and he will charge the termination fee that I never agreed.

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Loss:
$1350
Pros:
  • At the begging they will do what they promised
Cons:
  • Was told it was month to month-turns out to be a year contract
  • Huge promises
  • Small delivery of services

Preferred solution: Full refund

User's recommendation: No more, they promise a monthly payment job and I can't cancel

Mary T Mlo

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Verified Reviewer

Complaint about a licensed contractor

I want to file a complaint about a licensed contractor in Kingman Golden Valley Az area whom I hired to do some work on my home a couple maybe three years ago. The name of his company is "Husband For Rent" His name is Dave Hamilton.

He put to wrong size of swap cooler on the roof of my mobile home and it took myself and two other men over a year to finally convince him that it was not right size as it kept spraying water all over my ceiling and my 65 " Big screen TV.

He finally replaced the swamp cooler but refused to repair my ceiling in my living room the water damaged has caused, So because of this I want people to know he is not an honest contractor. My ceiling has water damage and he will not fix it.

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Cons:
  • Damaged ceiling

Preferred solution: Let the company propose a solution

User's recommendation: DO NOT USE THIS CONGRACTOR! HE IS NOT HONEST!

Suzanne B Zni

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Verified Reviewer

Help you improve service

I hired one person from Angie's list. I reviewed and praised the service.

Yet I get emails asking me to review ones I never called. This is annoying and a waste of everyone's time. The A.L.

website is not all the user friendly and this is just one of the problems.

I also get emails asking me to hire pros I don't want to hire.

Looks like you need to get someone back to improve/recode your website. Thanks, Suzanne

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Pros:
  • I liked the one professional i hired
Cons:
  • Who angies list has become
  • Angies list website-communication too much work
  • Website

Preferred solution: just improve your website/online system so that I'm not bugged with useless emails.

ALI S Sem

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Verified Reviewer

Unsatisfied

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Been trying to cancel the service, Angie's list been giving me the runaround. The service is trash.

I receive leads, so is dozens of other companies. When I show up at a customer there is a line of Angie's list of contractors that receive the same lead.

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Loss:
$4700

Preferred solution: Full refund

User's recommendation: Saty away from Angies list

Anonymous

You’re pathetic use of cancel culture by boycotting Fox news programs.

I hope you will lose a lot of supporters of your business For dropping Fox News specifically Tucker Carlsons show. I also hope that your male and female pro handy workers stop using Angies list will leave your corporate umbrella for other more reasonable handy pro companies.

Cancel culture doesnt work!!!

you better get a clue on how to advertise yourself properly without being political. I will also pass this song to all of my neighbors so that they know how small minded your corporation is!

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User's recommendation: Never any corporation dumb enough to follow politics for the reason for advertising needs to be canceled if they’re not smart enough to not use cancel culture motives

2 comments
Thara Fra

You are pathetic

Guest
reply icon Replying to comment of Thara Fra

you are a real loser....you need mental health counseling..

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Sue D Izr

I used Angie’s list to find a contractor, I hired K-Boys

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I never got my window, 9 months later the owner calls me to tell me he never ordered it. The workers didnt get along and only worked 2-4 hours, and it took way too long to complete the job I hired them to do.

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Preferred solution: Don’t use them in your business

BoCohen1

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Verified Reviewer
| map-marker Washington, District Of Columbia

Incomplete job

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WtfYes it is still an incomplete job. I have requested my funds to be returned and have provided my cash app information.

My Safe is damaged due to the holes drilled in the wrong location and it's not secure to my floor. This was a seriously bad experience and I've lost on all ends. Due to the safe being damaged it compromises the integrity of the safe and it is no longer waterproof or fire resistant. If Angie's List is supposed to vet these people on their site, how did I get such a poorly skilled individual.

I haven't been provided any information regarding a company this person is with or no way to retrieve my funds. All I know is her name was Nicole, she was African American and unskilled, she claimed to have worked for Capital One security, which doubt.

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User's recommendation: Do Not use Angie's List

Anonymous
map-marker Columbus, Ohio

Good results

good service good quality would recommend them they stand behind their product had windows and bathroom remodel they did a good job on both had a problem with one window and they was out to fix it fast

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Resolved
James G Qaw

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Verified Reviewer

Resolved: Ryans landscaping refused to replace dead plants

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Angies List - Ryans landscaping refused to replace dead plants
Updated by user Jul 11, 2020

Company fixed the issue and I have been provided with product replacement. Ryan replaced the plants.

Original review Jun 17, 2020

I hired Ryan's Landscaping to plant ground cover in

august 2019--by April two plants were dead-he replaced the plants in

late May-by early June the replaced plants were dead--Ryan's refused

to take further action. SadFind a diffi

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Loss:
$70
Cons:
  • Not able to contact customer service via email

Preferred solution: Deliver product or service ordered

User's recommendation: Find a different Landscaper

1 comment
James G Qaw

problem resolved

Anonymous
map-marker Pompano Beach, Florida

DEN OF VIPERS!

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this company is ran by blood sucking vipers. be carful giving them any information, this is for contractors only. they will use it against you.

contractors: they will high-jack your company.

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Doug F Pec

Substandard service from Houston Resurfacing Co, whom they recommended

The techs did come out and "resurface my shower" however, the word they did had to be touched up 2x and mold is reforming in the shower and the paint is coming off the caulk. This will make at least 3x they had to come back out I am supposed to be under a 3 year guarantee, but I am wondering why they did not take care of this initially.

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Preferred solution: Deliver product or service ordered

User's recommendation: Don't use them.

luann m

Complaint about bq electric advertised as contractor of the year in shoppers guide or paper like that first: price very high sent over two young electricans not individually licenced just the company

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is. 2nd: the problem was low voltage landscape lights one was not working they soldered the fixture and said it should work since they were older lights they probably rusted charged 250 dollars plus tax- 3rd: two days later light stopped working called back took three days to communicate.

Thy came back and said I needed a new fixture the solder did not work charged 79 dollars plus tax 4th: the next day all of the remainder landscape lights went out, one for tree and five for security. called same day to date have not returned call.

Found someone with low voltage experience and was told there was a toggle switch that probably was moved or hit when the guys opened the box sure enough that was the problem I still have bot heard from these guys and a non experienced person fixed my problem Very unprofessional not to return call. Looking for some reimbursement on all the money spent since if I hadn't found someone to ask about this I would have to pay another electricion to come and figure out the problem this was brian from bq electric 516-864-**** my name is LuAnn Maffeo 516-316-****

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Loss:
$340

Preferred solution: Price reduction

User's recommendation: would not recommend

margaret c Ger

E back the front wqs not touched. the cost is 17599 at 1086 a mont x 12 months x 10 years = 130000. this is a scam

mon130000 th x 12 months x 10 years - this is a scam no onn do. e pays over a 100000 for half a roof the owner is dan gilligan at roof bear.

no fax no physical addres727471****. s. he does answer the phone ive acalled him at least 20 times this is a scam/rip off. i was in hospital with a strok when he did it.

noboays a 130000 for half a roofdy pplease advise what i cane do. the cos was suppose to be 17 500 far less than 130000 helpd

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Loss:
$17500

Preferred solution: Price reduction

User's recommendation: do not use

Candace S Mtg

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Verified Reviewer

Very unhappy customer

Angies List - Very unhappy customer

Stay away! I hired Eugene swift who he stated was licensed and that he was reliable, honest, turned out to be a nightmare with this guy.

He is unprofessional argumentative not reliable tries to change the price on everything after signing a contract, threatened me with having to bring his boys over to collect his last payment when the job was not completed. This man is habitual liar.

He should not be in this type of business. My water feature looks like something a kindergartner madeSad

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Cons:
  • Angies list isnt for the people its for the companies

Preferred solution: Take him off Angie’s list

User's recommendation: Stay away you will be sorry if you use this guy