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Angies List review in Jackson, Missouri: Poor service and didn't recieve the refund I was promised.

2.0
Details
I was looking for a local dry cleaner and did a web search. Angie's list came up in the search and when I checked them out they said they had six reviews four negative and two positive. I of course had to sign up to see the details. After signing up and paying my fee their reviews suddenly change from six to just two and one of those was 1500 miles away from my zip code. I try canceling my membership but the agent I was talking to wouldn't do that even though I repeatedly request it. The best I could get was a promise that the automatic renewal feature would be disabled. However I continued to recieve emails saying that my account would automatically renew. I contacted them a second time and after a long argument finally got them to cancel my membership and refund my payment no mention of the 110% refund and in fact I still haven't seen the refund of my original fee. I feel that this site is nothing but a scam I was cheated and I have no confidence that they really canceled my membership I expect to have further difficulties with them their services and promises are worthless.
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Review
#664279 Review #664279 is a subjective opinion of poster.
Pros
  • Refund as promised
  • Fairness to the customer
Cons
  • Customer service
  • Only interested in your money
Reason of review
Poor customer service
Loss
$6
Preferred solution
Let the company propose a solution
Tags
  • Angies Scam

Angies List review in Dunedin, Florida: Will not record a company's fraud unless she gets paid!

1.5
Details
I live in Pinellas County, Florida. I tried to lodge a complaint against a company attempting to perpetrate fraud on homeowners, especially senior citizens and Angie's List would not record the complaint and attempted perpetration of a crime UNLESS I PAID FOR MEMBERSHIP!!!!!!! If anyone has to pay to report anyone trying to scam consumers, how can one trust that the contractors on her list are honest? If this doesn't work so I guess I will have to report this to local, county, State and Federal Law Enforcement. I do not know why you require us to write at least 100 words if one can make one’s input succinct.
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Review
#663921 Review #663921 is a subjective opinion of poster.
Cons
  • Dishonest privacy policy
Reason of review
Poor customer service

Angies List review in Rancho Cucamonga, California: Tried to cancel; got to "chat"

1.5
Details
After never finding a suitable service lead from Angie's List, I went to the site to cancel. I was automatically redirected to "chat". There's no opt out. You're stuck in chat ***. After reiterating I wanted to cancel because I had more success with Groupon/Yelp/Amazon than I ever experienced with Angie's List, chat responded with "what can we do to improve our service to you". Rewrote what I had initially said, and received back "how about if we charge you 25% less?". I wrote back to the effect, "so you want me to pay 25% less for a service I don't use? Seriously?" Unbelievable. I told the rep to look for my review of Angie's List on social media.
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Review
#627906 Review #627906 is a subjective opinion of poster.
Cons
  • Inability to click and cancel
Reason of review
Order processing issue
1.7
Details
We are a small business in the DFW area and decided after being dazzled with numbers and "results" from the Angies List rep that Advertising with Angies List would be a great opportunity for exposure for our company. Grand total to Advertise in the areas that we are...
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Review
#612985 Review #612985 is a subjective opinion of poster.
Product
Angies List Website
Cons
  • Not intersted in fix
  • Lack of results
Reason of review
Problem with delivery
Loss
$6000
Preferred solution
Full refund

Contractor Leads Review

2.0
Details
I was sold a bunch of *** by the sells rep from Angie's list. It's been almost one year since I signed up with this group of thieves who promised me many leads, as of today I have only received three leads from their so call list. Very unhappy paying with the their service I will never ever use this company again. Sincerely Diego Hernandez Owner operator of ladybugs termite and pest control.
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Review
#601697 Review #601697 is a subjective opinion of poster.
Reason of review
Bad quality

Angies List review in Albuquerque, New Mexico: Do Not Advertise Your Company With Them

2.0
Details
Spending $400.00 per month on Angie's List advertising. Angie's List promised leads and jobs...NOT ONE lead or call. Now we pay them $400.00 per month for NOTHING!!! They tell their customers that no contractors pay them, well we did! And still do... $400.00 per month for NOTHING. They assign some teenager to "handle" my account and get me work through some "call center" they brag about. They assign you counties and it is a RIP-OFF. Contractors---do not fall for it. They claim to be the ones keeping contractors honest, well who is keeping Angie's list honest?
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Review
#601360 Review #601360 is a subjective opinion of poster.
Cons
  • Suck
Reason of review
Not as described/ advertised
Loss
$1700
Preferred solution
Full refund

Angies List review: Will never use them again - they remove bad reviews - don't trust them.

2.3
Details
I wrote a review of a landscaping company that took money for a job they did not complete. The review was extensive with pictures etc... The company lied about the work they did, they wouldn't return phone calls or texts and refused to refund my money. I wrote a negative review and was soon contacted by Angie's list staff asking if I wanted them to assist in a resolution. I agreed. They contacted the company who at the very last second agreed to reimburse me 1/2 my money. I agreed because 1/2 is better than nothing. I then get an email from Angie's list that they are now removing my negative review and if I want to give this company either an "A" or "B" rating, I can submit another review. What the heck? This company is terrible! Why in the world would I want to give them a positive review. I would have been happy to update my complaint to include the resolution but, to completely remove the review all together and force me to give a positive review is ridiculous! Can you imagine all the really terrible companies out there who can toss a few dollars to unhappy customers just to get their negative reviews removed? Angie's list is completely unreliable. I will never use them again.
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1 comment
Anonymous
#897691

I agree. I had a very negative experience with one of their endorsed & advertised contractors.

They never even printed the complaint or put them in their "Penalty Box." We have cancelled our subscription and will NEVER use Angie's List Again. I tell everyone now to steer clear of anyone on their list!

Review
#549237 Review #549237 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Angies List review: Extremely poor referrals/ exasperating customer service/ bait and switch!

1.5
Details
Called three different trades, all three were unreliable, unqualified, and high priced! Do not buy promo first year. Second year 3 times more expensive, no easily seen in the renewal agreement. Bait and switch, no customer service. Josh in Denver, would not supply his employee number. He was arrogant, indifferent, sarcastic, and lied about refund. Beware of this so called business and business referrals. Josh say's Angie's list has no responsibilities regarding who they refer! "You neighbors recommend our referrals"!!!!! Between unprofessional coming to my home, a non-existent customer service department and sneaky business introductory offer, I was very, very disappointed!
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1 comment
Anonymous
#1056041

It gets worse..Angies List leads you to believe one thing then truth rises up.

- Did you know Angies list earns 15-30% of every sale

- Did you know Angies List charges business owners $150-$1500 per month.

-Did yiu know 35% termination penalty exist for business owner who leave early?

Recently executive changes Ceo-Pres replaced, employee turnover, tuff to do business there.

Review
#528902 Review #528902 is a subjective opinion of poster.
Service
Angies List Customer Care
Reason of review
Poor customer service
Loss
$8
Preferred solution
Full refund