Please run, don't walk away from this company! Let me start by saying, this plumber does nothing illegal, maybe immoral, but not illegal.
Know that if you are going to use him, he charges by the job and not by the hour. Per the words from the owner, Zach Tipton, he charges and allows for the fact he is a 24/7 plumber so he charges more. Charges more, yes sir! I have had two other estimates from plumbers for the job he did and they were $400 to less than $600.
He charged $1285.00. This was for a simple leak in the pipe that ties into the city meter. The job took less than 6 hours. Its a pretty good system he has going.
You call him, he comes out and gives you the invoice for the cost. Keep in mind, he has no clue at that time if it will take 30 min or 6 hours. If you don't agree to it, you have to pay him an $85 service call and he walks away. Pretty good for 15 min of work.
The price seems very high, but as a person that doesnt know whats wrong, you agree because you have your water turned off and you don't have an idea of what someone else would charge at that time. You are in a vulnerable position and he knows it.
And worse case for him, he takes your $85 and leaves for you to get someone else out to do the job! Is it illegal, nope but save yourself some money and call ANYONE else!
Product or Service Mentioned: Plumbing Service.
Reason of review: Pricing issue.
Monetary Loss: $686.
Preferred solution: Price reduction.