(5 of 659 reviews match)
We did a remodel on our house last summer and I joined Angie's List to find a designer and vendors. The folks they referred were unresponsive and turned up their nose at our 60k + project. The one company that did respond was terrible. At another site, I found out...
- Being auto renewed when i thought it was cancelled
Reason of review
Angies List in Austin, Texas - You gotta dig deep...
They don't assess "work not performed" at the same level as completed work. This basically means that if a contractor jacks you around for weeks, months, whatever, telling you that they are going to do the work, will be there tomorrow, and "no showing" again and again, they don't really get penalized. According to the people in Angie's List offices, it requires 8 "F"s from contractors like the one described above, to equal 1 "A" from work performed. My time is valuable, and thinking that you've found someone to perform the work, taking time away from my schedule to meet them, as well as not looking for anyone else since I thought I had it covered. I wasted almost 4 months with one of their contractors being treated this way. In looking over all of his reviews, he did this periodically with a number of people, but is still given an "A" rating. I think this treatment is every bit as bad as poor service, and should be rated accordingly.
Reason of review
Poor customer service
Let the company propose a solution
I used Net Siding via an Angie's List promo for 16 hours of painting. Ed Trigo, the so-called "marketing director", came to my home and assured me that his "painters" would do a great job. That was when he wasn't trying to sell me windows. I asked him directly such...
Angies List in Austin, Texas - They charge companies to get to the front.
I thought Angies list was different. That they would not be bribed by companies with large budgets to get in front of customers. It's worse than that because they do charge companies and they charge the homeowners too. They are working both sides of the fence. I have about ten top ratings on Angies List and they should put me in front of customers because I am one of the highest rated. They wont unless I pay. That is disingenuous to say the least. My opinion is it is a scam. I pay yelp but they do not claim companies cannot pay them for more coverage, at least they are upfront.
The big deal works like this: you get an email from Angie's List with a discounted service (tree trimming, carpet cleaning, .etc). If you like the offer, you sign up for the coupon and the price (discounted) is paid for with your credit card (on file as you have to...
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