2 Minutes to sign up on Angies List; 5 min to find it does not give you anymore info than already out there; 20 mins to cancel order. It may work for others but it is a pain to find out as you can not sample or review it before you buy it.
It really makes no since that you can give them your money in seconds, but if you want it back well that is a different nature..
This information age is not working for the consumer because the business is still only interested in themselves. They do not offer us on-line tools for complaints or refunds as quick as they do to purchase.