Most helpful review
New Reviewer
Angie's List is a scam. After your company gets added they contact you and tell you that your company has been added and reviewed. If you'd like to have an enhanced listing you can pay us for that. They specifically outlined to one of my vendors that what they...
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137 comments
#2145932

Angie list said they would help with my cleaning company by providing me with clients and all I had to do is pay 100 start up fee but once i paid the fee they sent a fake background check link and scammed me out of 100 dollars people will do anything for money i learned my mistake and hate them for that and hope they get punished soon.

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ID
#192837 Review #192837 is a subjective opinion of poster.
Location
West Palm Beach, Florida

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New Reviewer

You reccomended Choice Home Warrenty they are a horrible company to work with they are a night mare you should not be associated with them

I have a clothes dryer that broke. They said great news, we are going to replace your dryer with a gift card of 335.00dollars. The dryer cost 750.00 dollars, Lowes which the gift card is for does not have a dryer for that price. They said that's their wholesale price. I said fine, get us one for your wholesale price, they said no. We are stuck without a dryer and not enough money for a new one, they are all hype and hot air in advertising.

User's recommendation: do not sign up for choice home warranty.

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ID
#3006905 Review #3006905 is a subjective opinion of poster.
Pros
  • Prompt quality service
Loss
$415
Preferred solution
the true cost of my dryer
New Reviewer

Appointment

Made appointment for cleaning servie with angi, recieved notice that it was scheduled vfor 9/3. Was called back by angi to move to 9/6. Received email that said it was scheduled with Maid Pro for 8/31. No one showed up. Called Maid Pro and they said they were never contacted by angi. Called angi back and they said some guy named Hector was scheduled to clean. When I asked what company, they couldn't tell me.

User's recommendation: Stay away from angi.

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ID
#2922835 Review #2922835 is a subjective opinion of poster.
Preferred solution
Full refund

Excellent service.

I had no power to my trailer. I am on oxygen therapy and need power. Brandon White was the electrician that was referred. He had another job to complete and didn't know how long he would be. Mr. White completed his job and came out to help me at 10 pm that night. He was very curious and completed the job in a timely manor. I would gladly refer him to anyone in my area looking for an electrician.

User's recommendation: Prompt, expedited the job in a timely manner. I will hire him again.

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ID
#2816556 Review #2816556 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Worst customer service ever

I was supposed to have a account representative for the first 30 days after about a week I had problems with 8 out of the 10 leads Im getting leads people think that Im gonna do a whole roof for them because of Covid I spend $200 on the lead and try to get credit back for it and they denied my credit Nana Im just one about $1000 worth of leads And you cant get no one on the phone to talk to and figure it out So they charge you for it and now it will probably go on my credit because I cant get anyone to answer the phone and talk to me They tell me hold on theyre going to transfer me to a manager and just hang up

User's recommendation: Don’t ever use them wish I never did now they say I own them1800.

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1 comment
#2130364

I am a GC. Getting charged over my agreed amount.

Getting notice's on my phone and get page not available. Called yesterday to complain and could not get anyone to explain what's happening. Talked to 2 supervisors, asked for their last name for future follow up. They refused to give me their contact info.

They repeat the same thing over and over like a robot. I asked "are you a robot?" Never had these problems when it was Home Advisor!

ID
#2815991 Review #2815991 is a subjective opinion of poster.
Loss
$800
Preferred solution
Price reduction

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New Reviewer

Bad service

I had a date set for house cleaning. Nobody showed up. With the first call I got a phone number which was out of service. Second call not response.

User's recommendation: Find somebody in the phone book.

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ID
#2744680 Review #2744680 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
Avoid Angi. We tried them a second time as a vendor, and our second experience was worst from the first. Poor customer service/support. They were unable to properly set up our company for the correct services we do and do not do. The were unable to rectify an issue of...
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ID
#2537181 Review #2537181 is a subjective opinion of poster.
Product
Angies List Commercial
Cons
  • Poor customer service
  • No conflict resolution skills
  • Empty promise
Loss
$441
Preferred solution
Price reduction
New Reviewer

Missed Appointments

I had a few good experiences but had had a number of contractors either not show up for scheduled appointments or not respond to verify appointments. I submitted negative reviews for some of these and Angi did not post them. It looks like they only want positive reviews to skew things

User's recommendation: Not Reliable.

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ID
#2528748 Review #2528748 is a subjective opinion of poster.

Home Advisor should DROP ANGIE

Home Advisor Should DROP ANGIE LIST.ALL ANGIE LIST WANTS IS MONEY, and they don't event care if the job gets done the run the price up by charging the contractor before he even gets the job, and they charge the customer a fee before they even get an estimate because the contractor has to pass the cost on to the price of The job. I CANCELED my Angie's List and went Home Advisor Now she has come over her with her Lousy Service!

User's recommendation: Drop Angie’s List.

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ID
#2503178 Review #2503178 is a subjective opinion of poster.
Cons
  • She charges before you even get anything done
  • Her company is all about making money

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Verified Reviewer
New Reviewer

Bad experience

Got in touch with handymen through Angie's list , two called and say they will come . for more than a week they kept coming but always had excuses to not show up . lost time staying home waiting for them . Not professional at all . Very undependable and unreliable . Will not use this service for anything in the future!!! do not contact them at all . i keep on getting offer to join with a monthly fee!! and asking what other projects i have .

User's recommendation: Will not recommend this service.

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ID
#2500634 Review #2500634 is a subjective opinion of poster.
Cons
  • Unreliable
Preferred solution
Apology

Money Dedicted from checking account in advance; and no technician showed up

A confusing trio of contacts merged in this communication. I thought I booked some household electrical repairs through Angie's List. Turns out (they say) the booking was through HomeAdvisor (powered by Angi) &;;;;;;;;;;;;;;;;;;; the contractor was booked by HANDY. Although the electrician called the day before the service was to be done, she never showed up the next day nor did she call to explain the "no show." Was "pissed" because major $$ had been deducted from MY account. Had to call and ask for refund. Still waitFuture ing for $$$
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ID
#2496245 Review #2496245 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

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Verified Reviewer
New Reviewer

Vendor Complaint

Used Angie's for the first time 3 years ago and paid for the "repairs" that were done. One year later the same problem happened again and was "resolved" for free. A year later (2021) the same problem reoccurred and I was informed, my warranty had expired a week prior to my call for the same problem.To say I am disappointed and annoyed would be an understatement. This time to resolve the same issue the cost was $150. I never realized my job was a "training " project for their technicians.................beware.

User's recommendation: Be wary of any of these franchised contractors.

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ID
#2493243 Review #2493243 is a subjective opinion of poster.
Location
Greer, South Carolina
Loss
$150
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Paid them hundreds of dollars with little to no jobs in my area of expertise

The high pressure phone call that sounded so wonderful was out of the blue. The "verbal promises" were so impressive, he said I would be getting jobs at the rate of $24,000/month (approximately). At some point I agreed to the $300 that I had to pay right then. So no, I did not see anything written down. I did not realize until I got an email that it was for $300/month for a year with an automatic renewal. I was just hearing all his fantastic promises about all the work I would be getting. The emails were very clear about what I owed but there was no mention about all the work I would be getting. About all the reviews, I was told later that the more reviews I had the better, he said get my friends and family to help write me reviews. So when you see a company with 100 reviews does not mean they did 100 real jobs. And the bad reviews can be deleted. I have only had one job request that fit my abilities. I have attached the email sent, not until I received it did I realize I signed up for a year contract. Thank you for listening and God Bless, Brent Cowles Attachments area

User's recommendation: Do not use Angie's List, they take a lot of money and send you not offers that your company can use. And you cannot get any response from them. It's a scam!!

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ID
#2491269 Review #2491269 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Misleading representation
Loss
$3
Preferred solution
Full refund
When I was placing an order, I was provided with a quote: time and price. Then it was a question: "Do you need help with buying materials?". I said yes and my quote was increased for 1 hour/$139. When contractor was actually doing the job, he bought the materials...
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ID
#2479808 Review #2479808 is a subjective opinion of poster.
Pros
  • Sales tactics
Cons
  • Charging extra for service they did not provide

Sells your personal information

Decided to try Angi to find pool service repair. After filling out Angi form with name, # and email, i received two local pool companiesN with less than 15 reviews on each of them. Seriously!!!! I'm in Houston, Texas!! Every other home has a pool in this town. You sent me 2. WOW!. Also, YOU (Angi) SOLD MY NAME, ADDRESS &;;;;;;;;; PHONE # to any *** who pays YOU for it. The calls and emails started immediately for every type of home service you could imagine and none of them were in the swimming pool biz!. I WILL NEVER TRY OR USE YOU AGAIN! *** ANGI....and the horse you ride!
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ID
#2478298 Review #2478298 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer
To recover my antique sofa, I was looking for an upholsterer 'near me' on the web, and Angie's List came up with the name of a boat repair, upholsterer, etc., and this company was the only name provided. So I reached out to the owner, Rene Humnell (SP). When he called...
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ID
#2475017 Review #2475017 is a subjective opinion of poster.
Pros
  • Possible thief
Cons
  • Possible scam causing loss of property and money
Loss
$1842
Preferred solution
To recover our antique couch, the $1,000 deposit, the fabric and the $842.05 spent for the fabric.

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