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Angie's List is a scam. After your company gets added they contact you and tell you that your company has been added and reviewed. If you'd like to have an enhanced listing you can pay us for that. They specifically outlined to one of my vendors that what they...
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127 comments
Anonymous
#1678275

After looking at several reviews on Angie's List I am pretty sure that they add fake reviews to their site. While it looks like they leave the negative reviews, they bury them with tons of fake positive reviews. From years of dealing with Amazon products, I've learned to completely ignore 5 star reviews because most of them are fake.

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Review
#192837 Review #192837 is a subjective opinion of poster.

Angies List in Delray Beach, Florida - I was Very Satisfied and if I needed a plumber I definitely call this company back

I needed a plumber in Boynton Beach, Florida to change multiple shower heads The company is EqualRooter! I was very satisfied! The technician was on time Did a great job and was Very Personable! I would definitely recommend them
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Review
#1702859 Review #1702859 is a subjective opinion of poster.
Reason of review
Good quality

Angies List - Help with heat repair

I have tried everything I know to get a human on the phone. I am assisting a 90 year old lady who has no heat and no technology skills. Your business doesn’t allow any customers who don’t have internet. Well she can’t afford that. Nor can she ask for help To find some one. I am willing to pay for heat to be repaired but not going to pay just to ask a couple questions.
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Review
#1701088 Review #1701088 is a subjective opinion of poster.
Cons
  • Feel like i am on a conveyer belt
Reason of review
Not as described/ advertised

Angies List - I'm not happy. How do I file a complaint?

I've tried several #'s to get a live person to talk to at Angie's List, to complain about what happened at our home today with T.J. from Star Window Service today. I see that people do file complaints on the site about business'es on Angieslist, and that is what I want to do... BUT, I kind not get back into the window cleaners site anymore. When I try to find another window cleaner, none at all show up! Was I blocked out??? When T.J. from Star called me yesterday we talked price per window even those that go up or down, and about screens.. I believed we were on the same page for his price. (I hope you know there are always two sides to any story??) It's sooo important to me. The problem I want to caution people about is, make sure you count each window glass, on both sides or you won't be happy when your told more money then first price quoted. I had my own window and cleaning service, and we never bid a window job this way. He did not try to work with me when he knew I was not happy. I was surprised he didn't even appreciate that we had everything ready for him to just start cleaning the windows. My husband removed all the screens and cleaned them. (I told T.J. my husband would have the screens out and clean them, so he knew he did not have to do them.) When he arrived he asked me again about the screens? I reminded him about my husband removing the screens and cleaned the screens...I mentioned my husband also cleaned the window tracks... I also told T.J. we pulled out the furniture for him to just be able to start. (Except my office I asked if he needed me to remove the boxes under the window, and he said it's fine.) I thank people for there kindness in moving things. It better (if possible) for both side really. For a few minutes we tried talked about the price, going back to just what we talked about him doing and forget anything else. I'm unhappy things turned out the way it did, it was unnecessary.Beware, count each and every glass on both sides, (inside and outside + screens. Make sure to ask $ about moving anything too.Thanks for your time. Please let me know why I can't find window washers anymore with Angies List.? I'm not a bad person.Sincerely,Amanda Hertz-CriselPSA phone # to talk to someone would be helpful for times like these.
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Review
#1696053 Review #1696053 is a subjective opinion of poster.

Angies List - Pissed consumer issue

1.0
Details

Update by user Oct 29

Angie’s list never replied to me either by email or phone! If they attempt to charge me again I’m contacting BBB and attorney General with a complaint

Original review posted by user Oct 29

I received a message about a complaint with Angie’s list the message sent a link to reply which asked for my e-mail and password. I pressed forgot password so they sent me a message with link to reset the password, the link message said they sent me a secure password, which they did not. Think I was Pissed before?
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Review
#1693163 Review #1693163 is a subjective opinion of poster.
Product
Angies List Account
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$56
Preferred solution
Full refund
2.0
Details
I contacted your Co and immediately after hanging up, a contractor called me, was interested, came the next Day with a friend, was pleased to stain my front porch and back two steps. Very pleasant, told me he could do it right away, came the next day, told me he had...
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Review
#1688879 Review #1688879 is a subjective opinion of poster.
Service
Homeadvisor Painting And Staining Leads
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Let the company propose a solution

Angies List - Invoice charging me for work that wasn't performed

1.0
Details

Update by user Oct 08

The contractor wanted the kitchen refrigerator and hot air furnace moved by the owner which was not necessary and not done. The contractor's invoice had misinformation in it and not yet paid pending corrections.

Original review posted by user Oct 08

The contractor is one that was preferred by USAA insurance. They submitted a contract to repair the kitchen ceiling that damaged due to the failure of the hot air furnace condensate pump. The damage consisted of water slowly dripping down when the furnace was on. The contract showed the area to be repaired and erroneously included the area around the furnace which did not suffer water damage. They invoiced me for asbestos removal which was done by another contractor
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Review
#1674585 Review #1674585 is a subjective opinion of poster.
Service
Ceiling Repair
Pros
  • Resolve contract issues
Cons
  • Not making changes or corrections requested
Reason of review
Bad quality
Loss
$3
Preferred solution
Approve the changes I made and justify all cost. involved
Tags
  • Inflexible And Poor Customer Servi

Angies List - Had a terrible iron worker from Angie’s list

1.0
Details
This guy was more interested in free things from my house refers than doing the job I paid him to do! I’m sorry I hired him! Angie practically threatens you if you try to cancel! Then they charged me via paypal today for no reason! No notice of the charge! I did not authorize it! And you can’t call them as they are closed! What crap!
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Review
#1666846 Review #1666846 is a subjective opinion of poster.
Cons
  • Take your money for nothing
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

Angies List in Napa, California - No way to cancel bid request for job or mark email as spam

1.0
Details
once you sign up they start sending offers via email with no way to unsubscribe. The landing page for offers has no way to cancel the job or stop requests. After 15 minutes trying to find a way to cancel the job including my account page i gave up and sent a request to support. they trap you into getting offers from companies there are too far away or not a good fit. stay away.!
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Review
#1564253 Review #1564253 is a subjective opinion of poster.
Product
Angies List Account
The quality and number of leads for the California Market has lead in the last two years to 80 per cent decline in our business with over 200 reviews. Had to move the business to another state. Home Advisor now has a hand in poaching a lot of our inquiring customers....
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Review
#1562340 Review #1562340 is a subjective opinion of poster.

Contact Angies List Customer Service

Mailing Address:
Angie's List
1030 E. Washington St.
Indianapolis, Indiana 46202
United States
Phone:
(888) 944-5478
All Angies List Contacts

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There have been many problems since day one: • It took twice as long to start work as indicated when contracted, and work was finished mid-December, leaving me with a mud flat for a yard • He did not know the permits required, and was shut down till he got them •...
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#1560198 Review #1560198 is a subjective opinion of poster.
Service
Angies List Review Listing
Reason of review
Not as described/ advertised
Loss
$40000