Angies List Reviews and Complaints
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Is this your company?
3
ISSUES RESOLVED
669
TOTAL REVIEWS
$820K
CLAIMED LOSSES
$3.8K
AVG LOSS
160K
PAGE VIEWS
What's your story with this company?
Ask a Question About Angies List
Cons
- Poor customer service
- False claims
- Not intersted in fix
Pros
- To see a variety of ratings
- Fairness to the customer
- This is about angies list
Latest review first
- Latest review first
- Most helpful reviews first
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Terrible company. Horrible workmanship. Hired them to replace my sub floor and install laminate flooring. They covered up my heating/cooling vent with sub floor and laminate floor. When they cut the hole it was in the wrong spot. When they came back to repair the vents...
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Resolved
Most Helpful
Review
Service
Esser Builders Ii Flooring Installation
Cons
- Fake reviews
Reason of review
Bad quality
Loss
$4700
Preferred solution
Full refund
Tags
Angies List review: BEWARE if you are a service provider or contractor
I was told that to be listed on Angie's List I had to pay $300 per month. So I signed up and learned the next day that this is untrue - I could actually be on Angie's List for FREE. What I had actually signed up for was an advertising contract. I inquired about the dishonesty but was shut down so, I then was on the hook for a $3600 annual contract that would cost me 35% of the contract ($1155.00) to break it. As a small business owner just starting out, this was a real financial blow, just before the holidays. I tried it for about a week and during that time I received no help from my "success manager." This was a huge financial mistake and I simply do not recommend any contractor or service provider signing up for Angie's List.
Review
Service
Angies List Membership
Cons
- Empty promise
- Poor return on investment
- Billing process and auto-renewal scam process
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Full refund
Tags
I have a new home organizing business. I was told that to just be on Angie's List I had to pay $300 per month. I signed up and learned the next day that to BE on Angie's List was actually FREE. I had gotten roped into an advertising contract. They refused to honor what...
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Review
Service
Angies List Membership
Angies List review: Cross your fingers you get the right person to do the work
Poolman came to fix pool pump. He Broke something in the motor. Retuned to fix it the next day. Got it running. Following day motor would not run. I was expecting to see him over the weekend. He was waiting for a part to finish the job. He dissapeared. Tried to contact him didn't return my call. I paid him for the work he did. Didn't expect to have a non working motor .
Review
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund
Angies List review: It is scam company for contractors, they are charging monthly to send leads but they do not. They are sharing to leads with home adviser and getting money from home adviser. eboth are same company.
Angies list and home adviser are the sister companies. l am paying angies list monthly fee but they are not sending any leads, instead they are sharing the leads to home adviser and home adviser sending us the lead and charging per lead. So they are sister companies and both scam. i will talk it with my lawyer. They are liars...
Review
Pros
- Never used
Cons
- Not making changes or corrections requested
Reason of review
Pricing issue
Tags
Angies List review: Dont use
We went through Angies list to avoid being taken! We booked with Handy(563-770-5590) for someone to clean our house that we moved out of. Received confirmation that someone will be there at 11-230. Great so stress relieved!! Day came and time but no one showed up. Ok fine but they already have our money!!! 115 dollars is alot to be taken from you!! So now cant get ahold of anyone at Andies office(shocker), Handy wont take responsibility what so ever!! Thank god for Angies list and we avoided bei g taken!!!!!!!
Review
Cons
- All
Reason of review
Poor customer service
Loss
$115
Preferred solution
Full refund
Angies List review in Delray Beach, Florida: I was Very Satisfied and if I needed a plumber I definitely call this company back
I needed a plumber in Boynton Beach, Florida to change multiple shower heads The company is EqualRooter! I was very satisfied! The technician was on time Did a great job and was Very Personable! I would definitely recommend them
Review
Reason of review
Good quality
Angies List review: Help with heat repair
I have tried everything I know to get a human on the phone. I am assisting a 90 year old lady who has no heat and no technology skills. Your business doesn’t allow any customers who don’t have internet. Well she can’t afford that. Nor can she ask for help To find some one. I am willing to pay for heat to be repaired but not going to pay just to ask a couple questions.
Review
Cons
- Feel like i am on a conveyer belt
Reason of review
Not as described/ advertised
Angies List review: I'm not happy. How do I file a complaint?
I've tried several #'s to get a live person to talk to at Angie's List, to complain about what happened at our home today with T.J. from Star Window Service today. I see that people do file complaints on the site about business'es on Angieslist, and that is what I want to do... BUT, I kind not get back into the window cleaners site anymore. When I try to find another window cleaner, none at all show up! Was I blocked out??? When T.J. from Star called me yesterday we talked price per window even those that go up or down, and about screens.. I believed we were on the same page for his price. (I hope you know there are always two sides to any story??) It's sooo important to me. The problem I want to caution people about is, make sure you count each window glass, on both sides or you won't be happy when your told more money then first price quoted. I had my own window and cleaning service, and we never bid a window job this way. He did not try to work with me when he knew I was not happy. I was surprised he didn't even appreciate that we had everything ready for him to just start cleaning the windows. My husband removed all the screens and cleaned them. (I told T.J. my husband would have the screens out and clean them, so he knew he did not have to do them.) When he arrived he asked me again about the screens? I reminded him about my husband removing the screens and cleaned the screens...I mentioned my husband also cleaned the window tracks... I also told T.J. we pulled out the furniture for him to just be able to start. (Except my office I asked if he needed me to remove the boxes under the window, and he said it's fine.) I thank people for there kindness in moving things. It better (if possible) for both side really. For a few minutes we tried talked about the price, going back to just what we talked about him doing and forget anything else. I'm unhappy things turned out the way it did, it was unnecessary.Beware, count each and every glass on both sides, (inside and outside + screens. Make sure to ask $ about moving anything too.Thanks for your time. Please let me know why I can't find window washers anymore with Angies List.? I'm not a bad person.Sincerely,Amanda Hertz-CriselPSA phone # to talk to someone would be helpful for times like these.
Review
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Verified ReviewerAngies List review: Pissed consumer issue
Update by user Nov 28
I still have not heard from them don’t expect to they are a scam!
Update by user Oct 29
Angie’s list never replied to me either by email or phone! If they attempt to charge me again I’m contacting BBB and attorney General with a complaint
Original review posted by user Oct 29
I received a message about a complaint with Angie’s list the message sent a link to reply which asked for my e-mail and password. I pressed forgot password so they sent me a message with link to reset the password, the link message said they sent me a secure password, which they did not. Think I was Pissed before?Review
Product
Angies List Account
Pros
- Online reviews but found out they were fake
Cons
- Customer service
Reason of review
Poor customer service
Loss
$56
Preferred solution
Full refund
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I contacted your Co and immediately after hanging up, a contractor called me, was interested, came the next Day with a friend, was pleased to stain my front porch and back two steps. Very pleasant, told me he could do it right away, came the next day, told me he had...
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Review
Service
Homeadvisor Painting And Staining Leads
Reason of review
Problem with delivery
Loss
$350
Preferred solution
Let the company propose a solution
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