Angies List

BEWARE OF ANGIES LIST! My second attempt to contact them:

Some time ago I contacted you requesting a refund on the $29 I was charged completely without my agreement.

I have not used your service or agreed to payment (or been charged for it) for over 10 years - I only loaded the app onto a new phone!

If this money is not refunded in 14 days, I will use every legal recourse available to me, including leaving warnings of your poor customer service on the Apple App Store,&;;;;;;;; every other consumer site & review forum on the Internet.

I did customer service my entire life. Angies List is a service which depends entirely on consumer trust & goodwill, & what youre doing is is an entirely unacceptable practice. If you ARE better, then DO better, & refund my money, & stop summarily charging people. This is a crisis time, a pandemic, & it may not seem like much to you, but for a senior on a fixed income $29 is a lot of money.

Do the right thing, refund my money, & be more careful & transparent about your charges in the future!

And just as an aside, for all that you charge, your website & app have virtually NOTHING in the way of Help or Customer Contact content: I had to search a 3rd party site to be able to contact you, which is negligent customer service. Just refund my money, please.

To recover my antique sofa, I was looking for an upholsterer 'near me' on the web, and Angie's List came up with the name of a boat repair, upholsterer, etc., and this company was the only name provided. So I reached out to the owner, Rene Humnell (SP).

When he called in response to my inquiry he explained that even though boats were his specialty, he also did furniture. In fact he seemed quite excited about the idea. He enthusiastically offered, even asked if he could, reupholster our antique couch. He picked the couch up approximately three + weeks ago with the promise to have it back this coming weekend.

We had heard nothing from him after he got the couch, (plus over $800 in fabric and a $1,000 down payment.) Not hearing from him, I started out last Tuesday by leaving him a message on the same phone number we conversed with each other on a regular basis while I shopped for the fabric. I didn't get a response so I texted. Still no response. Next day I called, and not hearing back from him, again, I asked my husband to call and leave a message.

That was last night. Still no response. This afternoon I left another voice mail. Still no response.

This evening my husband left another message. No response as of this time, 9:55 p.m. The website doesn't give any information about the company, address, phone number, not the name of the owner. I can't believe I didn't do more due diligence, but now here we are, out money, no couch.

Can you please help us track him down? I trust you have more information that will hopefully help us find him. Thanks in advance for your assistance!

Arloa Molstad, 952-442-****. My email is: arloamolstad@***.com

At the begging I had a good experience with them, I set a deal with Sean Stuart for a big amount, for me, $ 1,350.00 monthly and we agree to pay monthly so if they don't provide the services that I expected we can cancel.

But my nightmare started when I want to cancel the services.

Today, Dec 16, after 3 emails, Dec/4, 14 and 16, that I sent to cancel with no answer.

I called my "senior client success manager" Chase Barber to ask for the cancellation and the waiver of the monthly payment that was done on Dec/13, after I asked for the cancellation.

So after this he told me that to cancel he can't waiver the monthly payment and I need to pay 35% of my whole contract, that its more than $3,500.00, that it's really new for me.

He told me to click in one link and at this pdf I found the termination fee that I never agreed and never been mention before.

I'm my opinion this is much more than simple unethical.

Our partnership ended when he told me that doesn't matter that he is not delivering what the company promised me under the contract.

But he can't waiver the charge to cancel and he will charge the termination fee that I never agreed.

I want to file a complaint about a licensed contractor in Kingman Golden Valley Az area whom I hired to do some work on my home a couple maybe three years ago. The name of his company is "Husband For Rent" His name is Dave Hamilton.

He put to wrong size of swap cooler on the roof of my mobile home and it took myself and two other men over a year to finally convince him that it was not right size as it kept spraying water all over my ceiling and my 65 " Big screen TV.

He finally replaced the swamp cooler but refused to repair my ceiling in my living room the water damaged has caused, So because of this I want people to know he is not an honest contractor. My ceiling has water damage and he will not fix it.